Vendor Relationship Manager

The role maintains a consolidated view of T&T domain contracts, and supplier arrangements to ensure commitments and investment requirements are considered and reflected in T&T business planning and budgets.

**Key Accountabilities**:

- Manage external vendor relations & performance
- Implement and manage vendor governance framework and supplier review processes
- Coordinate T&T Domain partner and supplier pipeline and planning.
- Perform as functional bridge amongst external vendors as well as internal stakeholders.
- Ensure T&T wide needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished.
- Track supplier performance, service levels, metrics, and performance incentive pool
- Work with T&T Domains to resolve supplier performance and governance issues & coordinate development and tracking of improvement plans, if required.
- Work with T&T Domains to resolve disputes and manage escalations
- Identify and implement continuously enhance efficiencies associated with vendor management
- Ensure to collaborate with T&T areas to assure Strategic Vendors/Partners are effectively manage plus contracts are completely leveraged.
- Provide oversight on stakeholder satisfaction survey process and actions identified
- Prepare processes for as well as manage analysis, selection and transition.
- Monitor and report contractual agreements for T&T Domain vendors & provide visibility of the pipeline.
- Drive best in class financial outcomes to ensure we meet budget provisioning
- Model supplier proposals based on solution, contractual and financial implications to drive long term solution
- Stimulate steady process enhancement to present increasing operational efficiency in entire business partner processes.

**Qualifications (indicate whether mandatory or desired)**
- Tertiary Qualification in Information Technology and/or Business Desired

**Experience (minimum type and level of experience required to perform the role)**
- Experienced commercial professional with ideally 5+ years’ experience working in a large (+5,000 FTE) organisation with complex environments
- Experience in a centralised commercial/ITO/product environment, providing services to a broad customer base
- Demonstrated experience in achieving and being accountable for tangible commercial results
- Experience in influencing stakeholders at all levels of the organisation, and delivering quality outputs within tight timeframes
- Experience in working with others in a (preferably commercial) strategy setting role
- Experience managing direct reports, mentoring and leading to deliver outcomes.

**Key Capabilities/Technical Competencies (skills, knowledge, technical or specialist capabilities**
- Strong knowledge of Agile methods and change management are essential
- Manages stakeholder’s expectations of deliverables, seeks ongoing feedback and exceeds expectations where possible
- Strong customer delivery: skilled ability to ensure the agile delivery of the business change.
- Skilled ability to handle complexity and uncertainty
- Excellent presentation and written communication skills
- Ability to work independently
- Strong problem solving skills and conceptual thinking skills
- Skilled ability to contribute to and understand strategic perspectives, and translate to tactical actions
- Flexibility and resilience in responding to multiple changing priorities
- Systematic and disciplined approach to planning, organising, decision making and delegation
- Skilled ability to perform synthesis and analysis working at the conceptual level

**Job Types**: Full-time, Fixed term, Subcontract, Contract, Temp to perm
Contract length: 6 months

**Salary**: From $750.00 per day

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)