Customer Service Consultant

1 week ago


Burwood, Australia Penfold Motors Burwood Full time

The Penfold Motor Group is a very proudly Australian owned business with multiple franchises including Audi, Mazda, Volkswagen, Hyundai, Suzuki and Isuzu Ute. Our company of 300+ valued employees across various sites is built on a solid foundation of extensive market knowledge, superior customer service and industry-leading expertise, and our people are genuinely considered one of our premium assets.

**About the Role**

We are looking for a motivated and enthusiastic **Customer Service Consultant** to work in our busy Customer Development Call Centre on a full-time basis, located in Burwood.

**The role will involve the following**:

- Handling inbound telephone calls and on-line service appointment enquiries
- Creating service appointments for customers in our database
- Monitor and action all activity in our department’s mailbox
- Managing outbound calls and SMS to customers
- Liaising with our service and sales teams to assist our customers
- Exceptional communication skills and telephone manner
- Proven Customer Service experience
- Ability to multi-task and have a high attention to detail
- Ability to communicate with a diverse range of people
- Ability to maintain a high level of professionalism when speaking with customers
- Possess a positive attitude
- High level of organisation skills
- Ability to work closely in a busy team environment

**What we offer**:

- Attractive salary and commission package
- Monday - Friday 8:30am - 5:00pm
- Ideally we would like to fill this position on a full-time basis but are flexible in making it a part-time position for the right applicant
- The opportunity to work in a well established company with an excellent reputation for customer service
- A dynamic and friendly work environment
- Career and opportunities that only come with working within one of the largest automotive companies
- Exclusive discounts with our Samsung Partnership Program
- Training Pathway and Growth opportunities provided

All Penfold Motors employees must be entitled to work in Australia and will be required to complete a Federal Police Check.



  • Burwood, Australia Chandler Personnel Full time

    Our client is a growing, privately owned medical laboratory that specialises in the area of functional health and wellbeing pathology testing. Our experienced clinical and scientific staff are pioneers in the industry of functional medicine and are proactively involved in the introduction of new and advanced pathology testing within Australasia. The...


  • Burwood, Australia TSA Group Full time

    Company Description TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines. **Job Description**: **What will you do?** Working with TSA, you will support two...


  • Burwood, Australia TSA Group Full time

    Company Description TSA is an Australian-owned business helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines. **Job Description**: Working with TSA, you will support 7-Eleven one of Australia's largest and well known...


  • Burwood, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...


  • Burwood, Australia Next Technik, Inc. Full time

    **NetSuite Functional Consultant** Next Technik is a high growth SaaS business on the NetSuite ERP Platform. With growth comes opportunity, challenge and success. Join our global team of innovators and doers. We are passionate about creating software that changes the way field service management is done around the globe. We are a diverse collective of...

  • Support Consultant

    6 days ago


    Burwood, Australia Next Technik, Inc. Full time

    **About the Role** We are looking for an experienced **NetSuite Support Consultant** with a passion for technology and developing customer relationships that promote retention and loyalty. You will be smart, motivated, passionate about technology and want to grow with the team. Based in Denver, everyone that works for Next Technik is very 'can do' and...


  • Burwood, Australia APM Employment Services Full time

    **Job Description** Why join APM?** APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global...

  • Banking Consultant

    3 weeks ago


    Burwood, Victoria, Australia ANZ Full time

    Overview Banking Consultant - Suncorp Bank, Burwood NSW role at ANZ. This recruitment process is conducted through ANZ systems. Role details Role location: Suncorp Bank - Burwood Branch NSW Role type: 12-month Fixed Term contract, Part-time Work hours: 20 hours per week. Monday to Friday Note: All training required will be up to full-time...


  • Burwood, Australia APM Full time

    **Are you ready to make a difference in the lives of others, and your own?** As an Employment Consultant your role will be to help job seekers become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our **Burwood, NSW **site**. **We lift people up,...


  • Burwood, Australia APM Full time

    Are you ready to make a difference in the lives of others, and your own? As a Disability Employment Consultant your role will be to help people who have an injury, illness or disability become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Burwood...