Customer Service Representative

4 days ago

North Sydney, Australia Nine Full time

**Company Description**
Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital.

Our Purpose: We shape culture by sparking conversations, challenging perspectives, and entertaining our communities.

We bring people together by celebrating the big occasions and connecting the everyday moments. Australia belongs here. We bring our purpose to life via three shared values: We walk the talk, turn over every stone and keep it human.

Nine is seeking multiple Customer Service Representatives for full-time permanent and max-term positions to join our Australian Metro Publishing's Customer Service Centre team in Sydney. You will engage with customers who subscribe to some of Australia's leading publications, including The Sydney Morning Herald, The Australian Financial Review, and The Age.

Join an enthusiastic team that is dedicated to delivering exceptional customer experiences. We have multiple immediate openings available.

This role primarily allows for working from home, with the expectation of attending in-person sessions during the induction process.

The Customer Service Team operates on a 7 day a week roster. Employees will work Monday - Sunday on a rotational roster between the hours of 7:30 am and 5:30 pm, Saturday 7:30 am - 10:30 am and Sunday 7:30 am - 11:30 am.

**Key Responsibilities**:

- Deliver world-class frontline customer service that meets or exceeds customer experience targets.
- Participate in mandatory in-office sessions during induction.

**Qualifications**
- Exceptional customer service skills, including active listening and well-developed verbal and written communication abilities.
- A positive attitude and a strong willingness to learn and progress in your career.

In return, we offer the opportunity to work with a talented team in a dynamic environment, where you can develop your skills and advance your career with an industry leader. Comprehensive training and development will be provided to ensure your success.
**Additional Information** Our Commitment to Diversity and Inclusion**:
We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.

  • Customer Service Representative

    7 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Customer Service Representatives Part Time - Brookvale Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($71,959 - $ 87,753pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location**: Brookvale Service Centre **Employment Status**:Part Time, ongoing...

  • Customer Service Representative

    4 days ago

    Coburg North, Victoria, Australia Linden Cook Jewellery Full time $45,000 - $60,000 per year

    August 29, 2025Customer Service RepresentativeFull-Time | MelbourneWe're on the lookout for another lovely human to join our Customer Service team at Linden Cook. This role is ideal for someone who loves creating thoughtful, positive experiences for customers and thrives in a fast-paced, customer-focused environment. You'll be handling customer service,...

  • Customer Service Representative

    2 weeks ago

    North Sydney, Australia Nine Full time

    **Company Description** Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape...

  • Customer Service Representative

    7 days ago

    North Sydney, Australia Nine Full time

    Company Description **Life at Nine.** Nine’s strategy is to create great content, distribute it broadly and engage audiences and advertisers. We are Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. **Job Description**: **Your New Opportunity at...

  • Customer Service Representative

    4 days ago

    North Sydney, Australia Nine Full time

    Company Description **Life at Nine.** Nine’s strategy is to create great content, distribute it broadly and engage audiences and advertisers. We are Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. **Job Description**: **Your New Opportunity at...

  • Customer Service Representative

    2 weeks ago

    North Adelaide, South Australia ADELAIDE SA Full time $60,000 - $72,000 per year

    Date: 18 Sept 2025Location: North Adelaide, SA, AU, 5006Company: City of AdelaideMultiple casual roles$35per hour (including casual loading) + 25% superannuationA unique team creating an extraordinary cityAbout the OpportunityAs part of the Strategic Property & Commercial Program, the Customer Service Representative, Golf Links plays an important role in...

  • Customer Service Representative

    2 weeks ago

    Altona North, Australia Fashion Biz Full time

    **CUSTOMER SERVICE** Fashion Biz Altona North, Melbourne VIC Customer Service - Call Centre (Call Centre & Customer Service) Full time **The opportunity** **Customer Service Responsibilities list**: Manage large amounts of incoming calls Build sustainable relationships and trust with customer accounts through open and interactive communication Meet...

  • Customer Service Representative

    4 days ago

    North Geelong, Australia Banana Home Full time

    **Who is Banana Home** This role holds an exciting opportunity to support our customers whilst working in a passionate team. **What this role entails** A Customer Service Representative conducts various tasks including but not limited too - Answering incoming phone calls - Supporting our customers throughout all stages of the purchase lifecycle - Entering...

  • Customer Service Representative

    2 days ago

    North Sydney Council, Australia Six Degrees Executive Full time $60,000 - $80,000 per year

    he CompanyI'm currently working with a growing business in the FMCG sector, known for its fast pace and fun, engaging culture. The environment is less corporate and more connected, with plenty of opportunities to get involved socially. As they enter into their peak period, they are looking to bring on a Customer Service Representative on a 4-month...

  • Customer Service Representative

    4 weeks ago

    North Sydney Council, Australia Six Degrees Executive Full time

    Overview Be among the first 25 applicants. The Company: I'm currently working with a growing business in the FMCG sector, known for its fast pace and fun, engaging culture. The environment is less corporate and more connected, with plenty of opportunities to get involved socially. As they enter into their peak period, they are looking to bring on a...