Customer Service Representative

2 days ago

North Ryde, Australia Big Fish Games, Inc. Full time

**Job Posting Title**:
Customer Service Representative

**Summary**:
**What You'll Do**:
You will also be responsible for updating and monitoring all field service jobs in Salesforce, providing Key Metric reports for Customers, and monitoring our call system.

**Specifically, you will**:

- Create and allocate all service jobs through Salesforce to the relevant field technician
- Close off all tasks and finished jobs on a daily basis and ensure any relevant information is captured
- Reporting and monitoring of service calls, open call reports, and contract reports
- Update customer database to maintain accurate information
- Follow up and report job status to the customer as required

We work flexibly here at Aristocrat, this role will give you the ability to work 2 days in our head office in North Ryde and 3 days from home. Working hours will be 7am to 3pm.

**What We're Looking For**:

- Experience in a customer service role
- Call centre experience will be highly regarded
- An ability to build strong relationships with stakeholders
- A good understanding of Microsoft Office suite
- Experience using Salesforce would be highly regarded but not a must
- The ability to think on your feet and learn quickly
- You are a team player and love to work in a collaborative fast-paced environment

**Why Aristocrat?**:
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
- World Leader in Gaming Entertainment
- Robust benefits package
- Global career opportunities

**Our Values**:

- All about the Player
- Talent Unleashed
- Collective Brilliance
- Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

  • Customer Service Representative

    2 days ago

    North Ryde, Australia Johnson & Johnson Full time

    **Job Function**: Customer Management **Job Sub Function**: Non-Technical Customer Service **Job Category**: Professional **All Job Posting Locations**: Eight Mile Plains, Queensland, Australia, North Ryde, New South Wales, Australia, Notting Hill,, Victoria, Australia **About MedTech** Fueled by innovation at the intersection of biology and technology,...

  • Customer Service Representative

    2 days ago

    Ryde, Australia The Automotive Group Full time

    **FREE STREET PARKING!**: - **Ryde NSW Location**: - **$32.25 per/h + comm.**: - **Gtd 15hrs per week (8.00am-11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for...

  • Sales Representative/customer Service

    2 days ago

    Ryde, Australia Topryde telecom Full time

    We are a well established Telecommunication store in Ryde shopping centre and provide variety of services to our customers in the face to face role. We are seeking a casual Sales representative, passionate to upsell and cross sell. We are looking for a person who is a great communicator and can demonstrate that they are self-motivated and can work...

  • Customer Service Representative

    2 weeks ago

    North Ryde, Australia BD Full time

    Job Description Summary Join our dedicated Customer Service team, where prioritizing our customers is at the heart of what we do! **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination...

  • Customer Service Representative

    4 days ago

    North Ryde, Australia BD Full time

    Job Description Summary Join our dedicated Customer Service team, where prioritizing our customers is at the heart of what we do! **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination...

  • Customer Service Representative North Ryde/hybrid

    2 weeks ago

    North Ryde, Australia Go Ahead Group Full time

    Large International Company - 12 months+ - North Ryde / Hybrid One of our valued clients is an International Leader in the Medical Devices Industry. With offices around Australia they need a Customer Service representative to join their team with a mix of office - North Ryde | Hybrid to meet an increase in demand. - International Company - 12 months+ -...

  • Customer Service Representative

    3 days ago

    Coburg North, Victoria, Australia Linden Cook Jewellery Full time $45,000 - $60,000 per year

    August 29, 2025Customer Service RepresentativeFull-Time | MelbourneWe're on the lookout for another lovely human to join our Customer Service team at Linden Cook. This role is ideal for someone who loves creating thoughtful, positive experiences for customers and thrives in a fast-paced, customer-focused environment. You'll be handling customer service,...

  • Customer Service Representative

    2 weeks ago

    North Adelaide, South Australia ADELAIDE SA Full time $60,000 - $72,000 per year

    Date: 18 Sept 2025Location: North Adelaide, SA, AU, 5006Company: City of AdelaideMultiple casual roles$35per hour (including casual loading) + 25% superannuationA unique team creating an extraordinary cityAbout the OpportunityAs part of the Strategic Property & Commercial Program, the Customer Service Representative, Golf Links plays an important role in...

  • Customer Service Representative

    2 weeks ago

    Altona North, Australia Fashion Biz Full time

    **CUSTOMER SERVICE** Fashion Biz Altona North, Melbourne VIC Customer Service - Call Centre (Call Centre & Customer Service) Full time **The opportunity** **Customer Service Responsibilities list**: Manage large amounts of incoming calls Build sustainable relationships and trust with customer accounts through open and interactive communication Meet...

  • Customer Service Representative

    4 days ago

    North Geelong, Australia Banana Home Full time

    **Who is Banana Home** This role holds an exciting opportunity to support our customers whilst working in a passionate team. **What this role entails** A Customer Service Representative conducts various tasks including but not limited too - Answering incoming phone calls - Supporting our customers throughout all stages of the purchase lifecycle - Entering...