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Technical Support Consultant
2 weeks ago
Technical Support Consultant
- Join a global leader in HR and Payroll solution
- Professional and supportive team environment
- Melbourne based with flexibility to regularly work from home
**Your New Company**
At Frontier Software you will join a company that reinvests a significant portion of revenue in ongoing product development to ensure our product suite is at the cutting edge. We are celebrating 40 years in business this year and are proud to have 1700+ clients globally.
**You**
This position will work within the Business Product Support team to provide exceptional technical and operational services to support our Hosted environment and our Product and Business lines.
**What’s in it for you**
We offer flexibility to work from home regularly once orientation is complete, competitive salaries, annual reviews, access to an employee assistance program, salary sacrifice options and plenty of career progression opportunities. We pride ourselves on our very flexible, hybrid work environment that actively supports work/life balance.
**The Role**
To be successful in this Melbourne based role, you will demonstrate aptitude in:
- Delivering prompt and accurate operational services
- Troubleshooting issues and delivering technical solutions
- Managing and prioritising workload with little supervision
- Contributing to an ongoing, co-operative and proactive team environment
You will bring the following qualifications and experience:
- Relevant tertiary qualifications
- Customer focused IT / Application technical support
- Scripting and Task Automation
- Experience in HRIS and Cloud service platforms and providers is desirable
**Join our Team**
Frontier Software embraces our diversity and fosters inclusion. We recognise and value the mix of talent, identity, ethnicity, ability and age that informs our daily activities, discussions, processes and outcomes. Together, we are better.
Talk to us about any special considerations and how we can make this work for you.
Agencies please note: We will contact our preferred recruiting partners if we require assistance recruiting for this role.
