Service Design Analyst

3 days ago


Canberra, Australia Halcyon Knights - LogicMelon Full time

**Job Requirements**:

- Contract: 12 months + 2x12 month extension
- Eligibility: Australian Citizens with an AGSVA NV1 Clearance essential
- Location: Canberra OR Offsite

The Role:
Our Govt client is seeking a Service Design Analyst to work in support of various Cyber projects within an integrated workforce. You will develop services based on evidence of user needs and organisational outcomes

What your day will look like:

- Design of new or changed service solutions
- Ensure new or upgraded services, systems and infrastructure receive a comprehensive Service Design incorporating processes, support structure, reporting and service capabilities
- Update and configure Service management systems and tools

Experience needed:

- A minimum of two years experience in Service Architecture or Service Design
- Experience in Business Analysis or Solution Analysis
- Knowledge of Agile and Waterfall project methodologies
- Minimum training requirement of ITIL v3 / v4 foundation
- Highly Regarded Experience:_
- Experience with one or more IT Service Management tools / backend IT systems

If you require further information please contact Liesel 00426 400 895 or Kevina 0386139999

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