Service Design Analyst

3 days ago

Canberra, Australia Experis Full time

**_Role: Service Design Analyst_**

**Contract duration**: 12 months

**Extension Term**: 12 months

**Number of Extensions**: 2

**Location of work**: ACT, Offsite
- Attend the Agency's Canberra Office for the first week of their engagement to undertake compulsory training and to meet team members and various Agency personnel.
- Travel to Canberra at least once per month for a minimum of 4 working days for key stakeholder, team, and organisational events.

**Overview**:
Our large Federal Government client is seeking for a Service Design Analyst to work in support of various projects within the department. As a Service Design Analyst, you will develop services based on evidence of user needs and organisational outcomes.

Indicative duties include, but are not limited to:

- design of new or changed service solutions
- ensuring new or upgraded services, systems and infrastructure receive a comprehensive Service Design incorporating processes, support structure, reporting and service capabilities
- Updating and configuring Service management systems and tools.

Key knowledge or experience areas include:

- A minimum of two years experience in Service Architecture or Service Design with exposure to technology architectures and management systems
- ICT Processes, roles and capabilities
- Measurement methods and metrics

**Selection Criteria**:
**Essential Criteria**:

- A minimum of two years of experience in Service Architecture / Service Design.
- Experience in Business Analysis or Solution Analysis with demonstrable record of success and achievement
- Knowledge of Agile and Waterfall project methodologies.
- Minimum training requirement of ITIL v3 / v4 foundation.

**Desirable Criteria**:

- Experience with one or more IT Service Management tools / backend IT systems
- Service Design Intermediate/Managing Professional ITIL v3/v4

**_ Please note, due to the nature of the work Australian Citizenship and an active NV1 clearance is mandatory_**

**_ Interested?? Please hit APPLY NOW Button or you can also call on _**_0450813012_**_ for a confidential discussion._**

**Shwetha Bhaskar**
- Aboriginal and Torres Strait Islander people are encouraged to apply._
- Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup_

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

  • Service Design Analyst

    2 weeks ago

    Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/JJ2075**Title**: - Service Design Analyst**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 12 months**Description**: - **Design programs to make Australia more secure!**: - **Further your Federal Government Career!**: - **Lucrative 12-month contract with 2-year...

  • Service Design Analyst

    15 hours ago

    Canberra, Australia Talent International Full time

    **Job Details**: **Location** Canberra **Salary** Negotiable **Job Type** Contract **Ref** BBBH95134_1666673615 **Contact** Jessica Jurkovic **Posted** about 4 hours ago - ACT and Offsite located - 12 Month + Extension opportunity **The Client** Our Client is is the Australian Government lead agency for cyber security. **The Role** Our Client...

  • Service Design Analyst

    3 days ago

    Canberra, Australia Paxus Full time

    Seeking for Service Design Analyst to work in support of various Cyber projects within an integrated workforce. As a Service Design Analyst, you will develop services based on evidence of user needs and organisational outcomes. Indicative duties include, but are not limited to: - Design of new or changed service solutions - Ensuring new or upgraded...

  • System Analyst/Service Designer

    1 week ago

    Canberra, ACT, Australia Hitech Personnel Full time

    **Reference #**:- JF/JA0804**Title**:- System Analyst/Service Designer - UI/Visual design - Federal Govt**Category**:- ICT**Location**:- ACT**Work Type**:- Contract**Remuneration**:- $Neg**Term**:- 12 MTHS + EXT**Description**:- **Work on a long-term program of work within Federal Government**:- **12-month contract with extensions**:- **Rewarding Rates...

  • Service Design Analyst

    3 days ago

    Canberra, Australia Halcyon Knights - LogicMelon Full time

    **Job Requirements**: - Contract: 12 months + 2x12 month extension - Eligibility: Australian Citizens with an AGSVA NV1 Clearance essential - Location: Canberra OR Offsite The Role: Our Govt client is seeking a Service Design Analyst to work in support of various Cyber projects within an integrated workforce. You will develop services based on evidence of...

  • System Analyst/service Designer

    2 weeks ago

    Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/JA0804**Title**: - System Analyst/Service Designer - UI/Visual design - Federal Govt!**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 12 MTHS + EXT**Description**: - **Work on a long-term program of work within Federal Government!**: - **12-month contract with extensions!!**: -...

  • Service Designer

    15 hours ago

    Canberra, Australia Department of Employment and Workplace Relations Full time

    APS Level 6 - Canberra, ACT; Brisbane, QLD; Melbourne, VIC; Sydney, NSW - $98,105 - $107,880 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to...

  • Service Designer

    1 week ago

    Canberra, Australia Modis Full time

    **Hybrid Working Environment**: - **A security clearance may be required, so an Australian Citizenship required** Are you a talented Service Designer looking for your next amazing project? Well look no further as this might be the role that you have been searching for! Modis has received a requirement from a large federal government department for a...

  • Service Designer

    2 weeks ago

    Canberra, ACT, Australia Peoplebank Full time

    Location:- Canberra- Job Type:- Contract- Posted:- 10 days ago- Contact:- Ernest Yray- Discipline:- General IT- Reference:- 254537Our Federal Government Client is seeking a Service Designer.This is a long-term contract role for 12 months located at our Client's ACT location.The role will be responsible for, but not limited to:- Deliver and design appropriate...

  • Service Desk Analyst

    2 weeks ago

    Canberra, ACT, Australia Hitech Personnel Full time

    **Reference #**:- JF/JA0636**Title**:- Service Desk Analyst - Level 2 - Federal Government**Category**:- ICT**Location**:- ACT**Work Type**:- Contract**Remuneration**:- $Neg**Term**:- 12 Months + EXT**Description**:- **Critical Federal Government Department with essential projects**:- **Long Term Role, Initial 12 Month Contract + 12 Month Extension...