Customer Service Representative

1 week ago

Kewdale, Australia safeman Full time

Responsible For:

- Data entry of customer orders.
- Answering incoming calls.
- Assisting customers with queries and product selection.
- Serving customers at trade counter.
- Fostering customer relationships
- Customer Administration duties - e.g. Back order reporting

Qualifications:

- Essential ▪ High School Year 12

Experience;
- Customer service / Forward sales role or similar with a minimum of 2 years customer service / sales experience.
- Skills: Essential ▪ Strong verbal and written communication skills.
- Conflict resolution skills.
- Self motivated.
- High level of organisational / planning ability.
- Ability to problem solve and delegate where appropriate.
- Good time management skills.
- Microsoft Word, Outlook and Excel skills

Attributes:

- Hardworking and diligent
- Positive, optimistic outlook, sense of humour
- High moralistic and ethical values
- Creativity / innovation, dependability
- Punctuality and reliability
- Ability to manage personal stress levels
- Humility and sensitivity ▪
- Respectful of all people at all levels of education ,ethnicity and gender ▪

**Salary**: $58,000.00 - $70,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift

Ability to commute/relocate:

- KEWDALE, WA 6105: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Inbound call centre: 2 years (preferred)
- Outbound call centre: 2 years (preferred)
- Customer service: 2 years (preferred)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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