Customer Service Officer

4 days ago


Kewdale, Australia carsales Full time

**Company Description** Are you ready to be a big part of something big?**

At carsales, we're all about making buying and selling a great experience. For 25 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different departments and small enough to connect authentically with leadership.

Not something you’d expect from one of the country’s biggest tech companies, is it?

And one of the best parts? We give you the autonomy to choose the working location that best suits your lifestyle - Office, Hybrid or Anywhere.

**What’s on offer**
- 22 weeks paid parental leave for primary caregivers, including an extra five days of 'Leave Up Your Sleeve' upon return to work.
- Two weeks paid secondary caregivers leave, with the option to access two weeks of your sick/carers leave on top of this.
- We also have regular Hackathons, lots of training and development opportunities and we care about our employee’s wellbeing and regularly offer lunchtime, yoga, meditation and HIIT classes.
- Support of a highly engaged, high-performing team. We have incredible talent in carsales that you will learn from.
- ASX 100 Listed Technology company growing globally with Australian based exec team.
- We are always looking for the best way to solve problems and open to hearing your ideas

**Job Description** What you’ll do**

tyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.

This is your opportunity to assist our customers through their journey and support them with their needs, driving both customer satisfaction and loyalty in a positive direction.
- Collaborate in a fast-paced environment, you will be responsible for answering inbound customer service queries (voice and digital).
- Develop and support solutions with the day-to-day operations within the tyres business through tasks such as, product support, suppliers and logistics providers as well as some administrative tasks.

**Qualifications** What we’re looking for**
- Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).
- Demonstrate understanding and expertise to manage enquiries through to resolution, this could involve liaising with multiple stakeholders both internal and external.
- Understand and share expertise on tyreconnect products and services.
- Motivation to grow authentic relationships to retain clients whilst exceeding KPIs.

**Additional Information** Why Apply?**

When you work at carsales you don't just have a job, but you have a rewarding career. carsales is an equal opportunity employer who prides themselves on providing a diverse workplace that brings out the best in its people. We encourage everyone of all ages and background to apply. We know how important keeping that balance between work/life is and have a range of flexible working options on offer. We are open to this conversation during our recruitment process if you want to know more just ask

**And just a quick one



  • Kewdale, Australia Simba Car Hire Full time

    Simba Australia is a well-established and rapidly expanding Car Rental Company, dedicated to providing first-class car rental services to our valued customers. We take pride in offering a diverse fleet of high-quality vehicles, exceptional customer service, and a commitment to making every journey memorable. As we continue to grow our network throughout...


  • Kewdale, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...


  • Kewdale, Western Australia Direct Couriers Pty Ltd Full time $60,000 - $90,000 per year

    Perth BranchMonday to Friday9:30sm - 06:00pmParking on siteAvailable for immediate startWho are Direct Couriers?Direct Couriers is an Australian-based courier company that specializes in providing express delivery services across various industries. Established in 1983, Direct Couriers has grown to become one of the leading logistics and transportation...


  • Kewdale, Australia safeman Full time

    Responsible For: - Data entry of customer orders. - Answering incoming calls. - Assisting customers with queries and product selection. - Serving customers at trade counter. - Fostering customer relationships - Customer Administration duties - e.g. Back order reporting Qualifications: - Essential ▪ High School Year 12 Experience; - Customer service /...

  • Purchasing Officer

    2 weeks ago


    Kewdale, Australia Aqua Terra Oil and Mineral Service and Supply Co Pty Ltd Full time

    **About the Role** Are you the dynamic and detailed orientated professional purchasing officer with a passion for supply chain we are seeking to join the team at our support office in Kewdale? **Reporting to the Supply Chain Coordinator, your key responsibilities will include but not limited to**: - Collaboration with various departments to understand...


  • Kewdale, Australia Momentum Consulting Full time

    **About us** Our client is a privately owned business that has been offering courier solutions for over 38 years, their business is based around family values. When you join the team, you join the family. Our client is looking for a committed team player who is ready to learn and grow with the company. **Benefits**: - Kewdale location - Temp to Perm role...

  • Bookings Officer

    2 weeks ago


    Kewdale, Australia Workforce International Pty Ltd Full time

    Casual Ongoing Position - Monday to Friday (38 hours) - Located in Kewdale - Fast-paced, Team Environment **Workforce International** are currently seeking a dedicated and detail-orientated Bookings Officer to join our clients team, located in Kewdale.This role primarily involves utilising computer systems and excellent organisational skills to manage...

  • Service Coordinator

    2 days ago


    Kewdale, Australia Ingersoll-Rand Full time

    **Job Title** Regional Service Coordinator **Location** ALL REGIONS **About Us** **Job Summary** Provides operational support for the Service Department including clerical and administrative responsibilities. **Responsibilities** **Clerical**: - Provides the complete administration of the Regional Service system including but not limited to,...

  • Service Coordinator

    2 days ago


    Kewdale, Australia Ingersoll Rand Full time

    **Job Title** Regional Service Coordinator **Location** Perth, Australia **About Us** **Job Summary** Provides operational support for the Service Department including clerical and administrative responsibilities. **Responsibilities** **Clerical**: - Provides the complete administration of the Regional Service system including but not limited to,...

  • Service Technician

    1 week ago


    Kewdale, Australia Grundfos Holding AS Full time

    Service Technician**Application deadline**: **Workplace**:Onsite Position**Job Location (Short)**:Kewdale, Western Australia, Australia**Contract Type**:Full-Time**Employment Type**:Regular**Service Technician - Based in Perth, Western Australia** **Job Summary** An exciting opportunity awaits within the world's leading water technology company. Grundfos...