Omni Channel Team Leader

5 days ago


Sydney, Australia Hill's Pet Nutrition Full time

No Relocation Assistance Offered
Job Number #164962 - Sydney, New South Wales, Australia

**Who We Are**

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

**About Us: Hill’s Pet Nutrition - A Colgate-Palmolive Company**

**We are not just a company; we’re a global family that dreams big We are Hill’s - an innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are crafting a world where pets thrive through top-notch nutrition where their pet parents smile with glee.**

**Our Purpose? Transforming the lives of millions of pets through groundbreaking innovation, outstanding nutrition, and committed people.**

**Our culture? Built from valuing diversity, sustainability and inclusion which is rooted in our core values of being Caring, Courageous and Inclusive. Employees are rewarded by rich career development and experiences.**

**The Role - Omni Channel Team Leader**

**The Omni Channel Team Leader is responsible for driving growth through strategic collaboration with our Omni Channel Customers, including Petbarn, Petstock, and PetO. This role will proactively lead and execute channel strategies and provide promotional guidance to drive Hill's growth while protecting our brand equity. Additionally, this position will work cross-functionally to bring national campaigns and innovations to life, ensuring flawless execution by our customer development teams. Providing strategic insights and proactive feedback that represent the Omni Channel Customers is essential for overall success.**

**Critical to this role is the ability to work within a cross-functional team in a fast-paced environment with numerous internal stakeholders. You will champion a growth mindset, underpinned by data, insights, best practice learning, and collaboration, with strong ambitions for growth.**

**This position is a hybrid based role in the Sydney CBD office and is a great opportunity within a global organisation.**

**Team Leadership**:

- ** Lead and develop a team of professionals, providing coaching, mentoring, and performance feedback.**
- ** Support the team in developing, negotiating, and implementing Category Management initiatives, including the 6P+A plans (Product, Placement, Price, Promotion, POP, Persuasion, and Availability) within our Omni Customers.**

**Strategy Development**:

- ** Implement customer strategies and 6Ps that deliver superior retail execution across Omni Customers.**
- ** Champion key KPI scorecards to drive continuous improvement, including sales growth, share growth ahead of category, and reducing Out of Stocks (OOS).**
- ** Identify key opportunities and challenges in the market, developing plans to address them.**
- ** Support Revenue Growth Management (RGM) initiatives, working with your team to implement and maintain category initiatives and drive retailer efficiencies and margin improvements.**

**Planning**:

- ** Manage annual customer plans and budgets.**
- ** Own the monthly commercial processes and calendar.**
- ** Lead the creation and execution of Joint Business Plans (JBPs) with key Omni Channel Customers, ensuring mutual growth and success.**

**Collaboration & Communication**:

- ** Work closely with customer development, marketing, and supply teams to ensure alignment and effective execution of marketing initiatives**
- ** Collaborate with global teams to learn and adapt best practices locally**
- ** Build and maintain strong customer relationships to drive credibility and business growth**
- ** Utilise retail analytics to gain insights and leverage these insights to storytell and unlock opportunities**

**What you’ll need**
- ** Bachelor’s degree**
- ** At least 10 years of working experience**
- ** Excellent communicative skills**
- ** Strong social skills and an expert in dealing with customers**
- ** Experience working in consumer product goods preferred**
- ** Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs) preferred**

**This role offers a competitive remuneration package.**

**#LI-VP5**

**Our Commitment to Diversity, Equity & Inclusion**
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

**E



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