Omni-channel Ecommerce Manager

Who we are?

On any given day, 2.5 billion people globally use Unilever products to feel good, look good and get more out of life. Our products range from 400+ brands which include Dove, Lynx, Omo, Surf alongside innovative, and purpose-led brands like Ben & Jerry’s, Streets, Continental and many more, giving us a unique place in the lives of people all over the world.

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity and hybrid working. We have a proud heritage in Australia since 1919 and a thriving, sustainable business today, so there's never been a better time to join us.

We are looking for Omni-Channel eCommerce Manager in Sydney Australia who will be responsible for delivering accelerated eCommerce growth for Unilever’s Home, Beauty & Personal Care (HBPC) business. You will work closely with the customer development team, marketing & wider eCommerce function as well as our external retail partners with a focus on Woolworths and Coles.

Role Responsibilities:
- Lead the strategy and growth agenda for the HBPC e-Commerce business with a focus on driving profit and growing market share- Reporting & analysis of HBPC eCommerce financials and key KPI’s- Step change our customer engagements through building a strategic partnership with key customers & supporting key account teams to build ecommerce specific JBPs.- Support & drive our Omnichannel retailers with delivery of activities across online platforms with a focus on Woolworths and Coles.- Track Ecommerce activation excellence versus predefined goals- Lead the Design for Channel for eCommerce based on channel insights - ie deep analytics to determine what is optimised product range/online promotional plan by retailer and work with Business units to deliver this- Work with the eCommerce & Search Manager to ensure our products are showing up in the best way online meeting our Perfect Store Online guidelines- Track and report on digital campaign effectiveness and action optimizations, ensuring benchmarks are reached- Collaborate with the internal category team to develop online promotional strategies- Measure and analyse promotional activity, using insights and learnings to optimize future plans.- Develop and drive integrated relationships with the internal brand teams, category teams and customer teams to embed omnichannel strategies.- Educate internal stakeholders on eCommerce initiatives and build capability in this area.- Drive the Test & Learn agenda for HBPC to identify new opportunities, ensuring clear goals are set against key activities & knowledge share

Does this sound like You- Have operational knowledge of the eCommerce and/or Digital media channel- Commercially astute and knows how to creatively plan which digital levers to pull to drive growth & commercial outcomes- Strong ability to influence and work through others to deliver best in class results- Have a strong track record of sustained delivery, execution & building capability/talent- Strong communication, presentation, and interpersonal skills- Strong prioritisation and organisation skills- A passion for the rapidly evolving eCommerce landscape

What awaits you at Unilever

The core of Unilever’s culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success.

This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will also benefit from amazing discounts on external company products, attractive employee referral reward program amongst other benefits.

This is a great opportunity to work within an iconic and global organisation. We have gained our reputation as one of the world's most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally.


Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.

This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities. Interested in learning more, check out our Reconciliation Action Plan and Workplace Adjustment Policy on the Unilever webpage.