Customer Administration Officer

4 days ago

Bendigo, Australia Royal Freemasons Ltd Full time

**Are you ready for a career with more meaning?**

At Royal Freemasons, you can be the one to make a positive impact in the lives of older people every day. Experience the rewards of making a difference in someone’s life by showing them compassion and care.

**Whats in it for you?**
- ** Tax-free salary packaging to increases your income**:

- ** Smaller community home in the heart of Flora Hill**:

- ** Dining and Accommodation benefits with Access pay**:

- ** A rewarding role, where you do make the difference**

**Key Requirements**
- First point of contact for customers, greet and assist visitors
- Recruitment and HR administration assistance
- Demonstrate a customer focus to both internal and external customers
- Ensure employee, resident, prospective resident and family confidentiality
- Ensure the correct storage and archiving of records
- Answer all incoming calls, responding to inquiries as necessary

**Skills and Experience**
- Demonstrated experience in providing excellent customer service
- High level of computer literacy with aged care software and MS Office
- Excellent communication, problem identification and resolution skills
- Demonstrates enthusiasm, energy, inquisitiveness, initiative and innovative thinking
- Has a warm uplifting personality that can communicate and relate to older people
- Excellent personal presentation

**Benefits**:

- Flexible working arrangements
- Salary sacrifice of up to $15,900 (tax-free) to increase your take-home income
- Further learning and career development opportunities
- Paid study leave
- Find out more benefits on our website

**NDIS Worker Screening Check (includes Australian Federal Police Check)**
Royal Freemasons is a NDIS approved provider. As part of the NDIS scheme, employees, contractors, labour hire and volunteers must have a completed NDIS check. This is part of compliance and needs to be completed prior to commencement as well as an **International Police Check** for those that have lived overseas for 12 months or more within the last 10 years.

**Mandatory Vaccines **All aged care workers must be vaccinated against Covid-19 (3 vaccines) and encouraged to receive the Flu-Vaccine, all successful applicants will be required to provide proof of Covid-19 vaccination prior to commencement.

**Recruitment Agencies are requested to kindly NOT contact us**

Royal Freemasons are committed to providing and maintaining a workplace that is safe and without risks to health. This includes a smoke free workplace, covid-19 and influenza vaccine program.

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