Adhoc Regional Cleaning Manager

4 days ago

Mulgrave, Australia City FM Australia Full time

City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners

THE OPPORTUNITY
Reporting to the Head of Cleaning, you will effectively manage all Cleaning service operations with in your designated region, ensuring the delivery of services meet City standards and specifications. You will demonstrate a robust knowledge of governance practices, pertaining to cleaning operations and compliance. You will develop enduring customer relationships and ensure KPI’s and OH&S requirements are met.

**Your key responsibilities will include**:

- Conduct periodic audits in store to verify that maintenance activities have been performed in accordance with agreed scope and correct areas of concern in a timely manner.
- Ensure that daily cleaning services (City Team Members and Contractors) are delivered safely, efficiently and to 100% of specifications and compliance.
- Managing projects as required, simultaneously looking for improvement in efficiencies and ensure efficiencies of operations.
- Investigate any additional service solutions as proactively identified or raised by a Partner.
- Ensure 100% compliance with various audits (contractual, safety, risk assessment, legislative etc.);
- Provide effective liaison and support to Partner
- Manage all cleaning escalations with contractors to ensure store teams are not impacted and issues are resolved in a timely manner.
- Provide regular reports and activity updates to relevant stakeholders

**To be considered for this role you will have / be**:

- Experience in supervising & managing cleaning programs at a local level & multiple sites
- Experience in managing service contracts and multiple suppliers
- Knowledge and understanding of retail operations
- Excellent people and communication skills;
- Knowledge of OH&S, compliance and essential services;
- Ability to read & analyse financial reports with strong analytical & problem-solving skills
- Proven strong working relationship with key stakeholders in busy environment - essential
- Intermediate to advanced IT skills Microsoft Office (Word, Excel & Outlook) - essential

**What we offer**:

- Modern building in South Eastern Suburbs with free on site parking
- Career progression for the right applicant
- Above award wages
- Supportive and encouraging team

If you would like the opportunity to be part of a growing Australian Facilities Management business, we would love to hear from you.

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member. We provide a challenging and rewarding environment with ongoing professional development for all our Team Members.

City does not accept any unsolicited resume referrals from Recruitment Agencies. City will not pay any placement fees relating to unsolicited resume referrals.

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