Outbound Call Centre Agent

1 week ago

Parramatta, Australia Nexen Energy Solutions Full time

**About the Nexen Energy Solutions**

We are a locally owned and operated solar panel retailer and installer, delivering the most reliable and cost-effective solar energy solutions. Our goal is to provide reliable access, from private residences to corporations, to nature’s cleanest and most abundant energy source using only the best equipment available in the market. Nexen Energy Solutions’ employees are the most valuable asset of our company.

We are here to make a positive difference to the environment and society as a whole. We do this by providing exceptional solar products and services that meet the specific needs of customers, employees, partners and investors.

**Job tasks and responsibilities**

As an Outbound Appointment Generator, your primary role will be speaking to Australian homeowners and generating appointments for our Solar Experts to educate and provide solutions for our potential customers.
- You will be require to have excellent speaking skills,
- Ability to build rapport through effective listening skills ,
- Maintain accurate customer or potential customer information
- Honest, reliable, hardworking and highly organised;
- Excellent time management and punctual
- An enthusiastic self-starter who always strives for excellence;
- 1-2 years of sales/call centre experience required

We will provide in-depth training to assist you in developing skills required to speak confidently with potential customers, and educating them on the benefits of solar electricity for their homes and environment.
Skills and experience
- Confidence: Particularly when speaking to strangers over the phone.
- Charisma: The ability to generate excitement and build rapport with customers.
- Work ethic: Hard work beats talent, every day.
- Eagerness to learn: Training & mentoring provided, to ensure our sales people perform to the best of their abilities.

**Job benefits and perks**

Located In Parramatta, the office is conveniently accessible via public transport Wide variety of restaurants and shops within close proximity to the office.

Great hourly Pay rate, we're looking for dynamic and proactive people to join our solar team.

**Job Types**: Full-time, Permanent, Casual

**Salary**: $60,000.00 per year

**Benefits**:

- Free drinks
- Free food
- Professional development assistance

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Cold calling: 1 year (preferred)

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