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Back Office Associate

2 weeks ago

Sydney, Australia TMGM Full time

Founded in 2013, TMGM has established itself as a pivotal player in the global financial services arena, offering top-tier multi-asset clearing and broking services. Located in Sydney, our headquarters boasts a vast array of over 12,000 tradeable assets, including Forex, CFDs, equities, and bonds. Our partnerships with high-profile entities such as Chelsea FC, the Australian Open, and our role as the Official Online Trading Platform of the AFF Mitsubishi Electric Cup 2022, underscore our commitment to excellence and innovation. We are honored to be associated with the iconic Italian goalkeeper Gianluigi Buffon, a relationship that further solidifies our esteemed position within the industry.

Our core mission is the continuous enhancement and streamlining of our operations to surpass our clients' expectations in efficiency and precision. We aim to cultivate a comprehensive financial ecosystem that elevates the trading experiences of our global clientele. Owing to our accelerated growth and the burgeoning demand for our offerings, we are thrilled to present a career opportunity for a Full-time Back Office Associate in Sydney. This position is tailored for individuals with a profound interest in finance and the aspiration for a fulfilling, enduring career path.

**Requirements**:

- Craft and refine engaging marketing materials, tailoring content specifically for each campaign. This copywriting task forms about 25% of the role, requiring creativity and strategic alignment with campaign objectives.
- Assess and endorse marketing and promotional strategies, develop Backoffice protocols for promotions, and ensure adherence to terms and conditions.
- Forge and maintain engagement with stakeholders, particularly the Marketing and Sales teams, to address and escalate any unresolved promotion-related queries.
- Assimilate and resolve inquiries from Account Managers and introducing brokers, with a keen emphasis on understanding and promoting our products and services.
- Work collaboratively with front and middle office teams, including Marketing, Compliance, and Risk, to effectively manage promotion-related challenges.
- Analyze data related to marketing campaigns and promotional efficacy to inform strategic decisions.
- Coordinate with the promotional gift logistics team on the procurement status and tracking of promotional items.

**Requirements**:

- Exceptional bilingual communication abilities in English and Chinese.
- An acute attention to detail and a dedication to precision.
- Resilience under pressure within a high-velocity environment.
- Proficient in Microsoft Office, particularly with advanced Excel capabilities.
- Prior experience in a similar capacity will be favorably considered.

**Benefits**
- An inclusive, supportive workplace culture.
- A competitive salary benchmarked against industry norms.
- Extensive training and developmental opportunities.
- Contemporary office premises in Barangaroo, offering spectacular views of Darling Harbour.