Cruise Operations Manager

2 weeks ago

Sydney, Australia Jivaro Full time

Abercrombie & Kent Australasia, an international company widely regarded as the leading luxury travel company in the world are looking to appoint an Operations Manager Turnarounds based in Sydney.

Abercrombie & Kent was founded in 1962 and has grown into an international travel group operating in more than 100 countries. Abercrombie & Kent is all about “Inspiring Experiences.” Their Cruise Division, Akorn Destination Management, is a specialised division offering first class services in shore excursions, extended land programs and turnaround services to the cruise industry.

Our teams are committed to service and dedicated to clients; provide local insight and practical knowledge that is enhanced by global expertise and presence.

The Operations Manager, Turnarounds reports directly to the Head of Cruise. The role will have the following Direct Reports: Terminal Manager, Cruise Administration Coordinators & Assistants.

This is a permanent full-time position and is responsible for the success of the Turnaround team in delivering high quality ground services for our Cruise clients. To achieve this, you will oversee the end-to-end process of the turnaround team and business from, obtaining and preparation of proposals, confirming arrangements, to on-ground delivery.
- Experience in the cruise industry essential with a track record in staff management. Previous experience of cruise ship disembark and embark operations preferred and knowledge of Abercrombie & Kent and Akorn is desirable.
- Excellent written and verbal communication skills are required as well as good presentation and public speaking skills. The ability to face challenges head on, and good Time Management skills essential.

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