Service Delivery Manager

**Ready to lead service excellence and drive client success?** At efex, no two days are the same. As a Service Delivery Manager, you’ll play a pivotal role in ensuring smooth service delivery across our client base, balancing people, process, and performance. You’ll oversee SLAs, manage escalations, and champion a culture of continuous improvement...

Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (Your Why) As Service Delivery Manager you'll be responsible for ensuring customer satisfaction is high by providing quality services delivered to...

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re...

DXC’s Analytics practice is a growth area and delivers increased capability and an expanded offering to address the critical data, AI and IOT challenges inherent in solving complex customer business problems. Due to an internal movement, DXC Analytics has an opening for a Service Delivery Manage to join the growing Defence Analytics team in...

Skill Set(s) - Process Definition and Improvement - Skills Level(s) - Level 3 - Advanced Practitioner - Service Category(s) - Program Management Services **Scope of Task**: Army maintains a few bespoke communications systems and services with unique requirements. A need has been identified for a Service Delivery Manager (SDM) with a strong ITIL and Agile...

One of our Federal Government clients is looking for a Service Delivery Manager in Canberra. We are seeking candidates with the following Skills/Experience: - Conducting thorough analysis of current service operations to identify strengths, weaknesses, and areas for improvement. - Evaluating future service needs and business requirements to ensure services...

Company Description **Job Description**: **Your New Role** Leidos has been engaged by Defence to provide a leading cyber security capability for the environments that our deployed military personnel rely on. The team develops and delivers key cyber security services to directly support the Department’s mission. To assist us in delivering outstanding...

We are looking for Service Delivery Manager for Canberra for a large-scale project. This is a permanent role with a global IT service leader. **Requirements**: - 8-10 years experience - independent operator who can hold technical delegations for change etc. - Process focus on task with evidence of a continuous improvement culture and formal process, ITSM...

Overview Green Light are looking for assistance in delivering projects for an industry leading organisation and have a rare and immediate requirement for a talented Service Delivery Manager to join our Canberra Delivery Team.Primarily this position will represent Green Light into the Customers business and the Customer into the Green Light business to ensure...

OverviewGreen Light are looking for assistance in delivering projects for an industry leading organisation and have a rare and immediate requirement for a talented Service Delivery Manager to join our Canberra Delivery Team. Primarily this position will represent Green Light into the Customers business and the Customer into the Green Light business to ensure...