Experienced Practice Manager

**Lead with Confidence: Practice Manager Role at Perth Physiotherapy and Pilates**

*Applications close 30th September 2024

Are you ready to take the reins of a thriving physiotherapy clinic and help us continue to grow as a leader in our community? Join Perth Physiotherapy and Pilates as our new Practice Manager, and make a lasting impact by leading a high-performing team in a supportive and innovative environment.

This role offers the autonomy to lead, strategize, and make real contributions that add value to both our clinic and the patients we serve.

**Who We Are**
Perth Physiotherapy and Pilates is more than a clinic - we are a community dedicated to exceptional patient care and lifelong health. Located in Innaloo, our modern clinic offers a range of services, including physiotherapy, Pilates classes with 8 reformers, a fully equipped gym, and an infrared sauna. We’re known for creating a warm, collaborative environment where our patients and team members thrive.

We’re looking for an experienced practice manager who can lead with confidence, support our talented team, and take our clinic to new heights. This role provides you with the freedom to drive initiatives and strategies that will directly contribute to the continued success and growth of the clinic.

**Why You’ll Love It Here**
- **Autonomy and Leadership**: Enjoy the independence to lead and implement your vision for the clinic’s success. Your role will have a direct impact on shaping our clinic’s future, and your contributions will be highly valued.
- **Dynamic Team Leadership**: Lead a skilled and motivated team of physiotherapists, Pilates instructors, and administrative staff. Foster a positive, high-energy work environment where your leadership will be truly appreciated.
- **Cutting-Edge Facility**: Our state-of-the-art clinic provides you with the tools and space to deliver the best patient experience, from advanced rehab equipment to a fully functioning gym and wellness facilities.
- **Opportunities for Growth**: We believe in the personal and professional growth of every team member. As practice manager, you’ll have the autonomy to shape the future of our clinic and make a meaningful impact on our community.
- **Supportive and Fun Work Environment**: We value work-life balance and a fun, supportive workplace. Our close-knit team shares success, celebrates wins, and supports each other daily.

**Your Key Responsibilities**
- Oversee the day-to-day operations of the clinic, ensuring everything runs smoothly and efficiently.
- Take the lead in developing and implementing clinic strategies to improve patient services and add value to the organisation.
- Lead, mentor, and support the administrative and clinical teams to ensure a high standard of care and service.
- Manage clinic budgets, financial reporting, and operational targets, with the autonomy to shape financial strategies.
- Maintain strong relationships with external stakeholders, including referring GPs, allied health professionals, and suppliers.
- Ensure compliance with occupational health and safety regulations, as well as clinic policies and procedures.
- Handle patient feedback, complaints, and queries with empathy and professionalism.
- Assist in marketing initiatives, community engagement, and patient retention strategies, adding value to the clinic's overall success.

**What We’re Looking For**
- Proven experience in practice management or a similar leadership role within a healthcare setting.
- Strong leadership skills with the ability to motivate and support a diverse team.
- A passion for delivering excellent customer service and enhancing patient experience.
- Autonomy and initiative, with the ability to identify areas for improvement and implement effective strategies.
- Exceptional organisational skills, with the ability to manage multiple tasks and priorities.
- Experience in financial management, including budgeting, invoicing, and reporting.
- Strong IT proficiency and familiarity with patient management systems.
- Ability to think strategically and contribute to the clinic’s long-term growth.
- Positive, proactive, and solutions-oriented mindset.

**Why Join Us?**
- A competitive salary package based on your experience.
- Access to our state-of-the-art facilities, including Pilates reformers and wellness equipment.
- Be part of a clinic that is constantly evolving and growing.
- Enjoy the support of a forward-thinking leadership team that encourages autonomy and innovation in every role.
- Be empowered to make a real difference in the health and wellbeing of our patients and add value to the organisation.

**Ready to Lead and Add Value?**

**Job Type**: Part-time

Pay: $29.00 - $35.00 per hour

Expected hours: 10 - 20 per week

Work Location: In person

Application Deadline: 30/09/2024