People Advisor

**A new transformational adventure awaits you**

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading

**About the business**

It is Zurich's People Vision to create a culture where people deliver results, inspire trust and confidence, show compassion, and care, and make a difference to those around them. A place that brings out the best in everybody, where people live up to our commitment, our values, and our brand.

The People team work with each business unit to make Zurich a great place to be. The People team has ~30 team members and comprises of BU HR, Performance & Reward, Health & Wellbeing, Payroll, Service/Operations, Talent & Diversity, and Talent Acquisition.

The Service Delivery team’s vision is to create a brighter future together, where we partner with our customers to create a positive employee experience.

**Let’s create a brighter future together, let’s make a difference**

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

Our Service Delivery team is dedicated to managing the entire employee lifecycle—from onboarding through to exit—while providing expert employee relations advice, global mobility support, and driving the simplification and continuous improvement of policies, procedures, processes, and systems.

As a People Advisor, you will provide comprehensive HR advice to our leaders and employees, while enhancing the overall customer experience. You will support the resolution and alignment of HR cases within Service Level Agreements (SLAs) and drive the adoption of self-service tools and resources to reduce transactional volumes. Furthermore, you will ensure the wellbeing of team members by proactively identifying and managing workplace exposures that may lead to stress, bullying, harassment, and discrimination.

**Important to your success - let’s grow together**
- Proven experience in a similar role within the Financial Services sector.
- In-depth understanding of Australian employment law and HR best practices.
- High attention to detail coupled with strong organisational skills.
- Comfortable working with systems and reporting tools.
- Excellent stakeholder and relationship management skills, with the ability to influence and communicate effectively.
- Strong service mindset, adept at problem solving and driving outcomes.
- Knowledge of ServiceNow is preferable.

**Belong. Zurich is here to support you**

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.
- Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
- Benefit from a hybrid working arrangement - 3 days in the office and 2 days working from home per week for full-time employees.
- Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
- Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
- Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
- Take advantage of global mobility opportunities across more than 200 countries worldwide.
- Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
- We plant a tree for every new employee.
- Not to mention our various employer of choice awards/memberships - WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversityto name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.