Quality and Compliance Officer

4 days ago

Melbourne, Australia YWCA Full time

Enjoy valuable and meaningful work empowering the community
- Supportive and inclusive team environment
- Permanent role with flexible hours

**Join a feminist organisation committed to creating a future where gender equality is a reality. We're seeking a Quality and Compliance Officer - an exciting opportunity for someone passionate about evidence-based, outcome-focused practice and making a real-world impact every day**
- Location: National/flexible
- Type: Hybrid (Sydney, Melbourne & Darwin) and/or Remote / Work from Home
- Salary: $85,000 to $89,000 per annum (1 FTE) + Super
- Contract: Part Time (0.6 FTE) Ongoing
- Hours: 22.8 hours a week with a flexible work pattern available
- Benefits: Salary packaging up to $18,550

**About Us**

For over 140 years, we have been working at the forefront of gender equality through our housing, community programs, and advocacy. Our five-year plan focuses on prioritizing young women’s leadership and women’s housing for gender equity in Australia.

**About the team**

The Quality and Compliance team plays a vital role in driving continuous improvement, ensuring organisational accountability, and supporting best practice. The small team works collaboratively across the organisation to embed quality systems, uphold compliance standards, and deliver meaningful outcomes.

**About the role**

As a Quality and Compliance Officer, you will help ensure our policies and procedures comply with relevant standards and promote a culture of continuous improvement across the organisation.

In this role, you will:

- Streamline internal audit processes.
- Shape and improve policies, procedures, and compliance frameworks.
- Drive change through stakeholder engagement and training.
- Strengthen business continuity and complaints management.
- Promote a culture of safety, quality, and continuous improvement.

**About you**
- Tertiary qualifications in Business, Quality Improvement, or a related discipline (post-grad highly regarded).
- Proven experience in policy review, internal audits, and quality improvement initiatives.
- Strong knowledge of quality and compliance principles.
- Excellent communication and interpersonal skills, with the ability to engage stakeholders and tailor messaging.
- Highly organised, proactive, and resilient, with the ability to manage competing priorities.

**What to expect**
- National Criminal History Check
- Valid State-Based Working with Children Permit
- Medical Declaration

**How to Apply**

Ready to join a team that makes a difference? We want to hear from you

Applications close **14**August**2025.**

Please connect with us at any time during the recruitment process if you require assistance to fully participate.

**Questions?

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