Quality & Compliance Officer

The Royal Melbourne Hospital is one of Australia's leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Quality and Compliance Officer
The Royal Melbourne Hospital

• Career progression opportunities to suit your professional development goals
• Enjoy excellent work-life balance working in a supportive and collaborative team
• Salary packaging, close to public transport

The Royal Melbourne Hospital
As one of the largest health services in Victoria, and a team of more than 10,000 strong, we provide a comprehensive range of specialist medical, surgical, and mental health services; as well as rehabilitation, aged care, outpatient and community programs. We are a designated state-wide provider for services including trauma, and we lead centres of excellence for tertiary services in several key specialties including neurosciences, nephrology, oncology, cardiology and virtual health.

Your New Team
As the Quality & Compliance Officer at VIDRL, you will play a key role in maintaining and enhancing our quality systems. You'll oversee CAPA processes, support risk management, and optimise our electronic Quality Management System. You'll contribute to clinical trial execution, managing internal and support external audits, and regulatory accreditation activities. This role also ensures compliance with national and international standards, including TGA, VIC DoH, NPAAC, ISO 15189, and supports continuous improvement across VIDRL's operations.

This is an exceptional opportunity to develop and apply your technical, quality management and regulatory compliance expertise within a world-leading infectious diseases reference laboratory. You'll play a critical role in ensuring the highest standards of quality and compliance across laboratory operations and clinical trials. You'll also be part of a culture that actively fosters innovation, contributing to the development of cutting-edge methods and improving laboratory processes.

Your New Role

• Lead the coordination and monitoring of corrective and preventive actions (CAPA) to address quality issues.
• Conduct risk assessments and support the implementation of mitigation strategies.
• Manage and enhance eQMS.
• Draft, maintain and control quality documentation and records to ensure accuracy and accessibility.
• Prepare for and participate in internal and external audits, including regulatory and accreditation reviews.
• Collate and analyse quality data to support management reporting and continuous improvement.
• Deliver training and guidance to staff on quality systems and processes.

About You

• Relevant degree in Science or Medical Science in a relevant discipline.
• Experience in a quality management role within a pathology or similar domain.
• Demonstrated deep understanding of ISO 15189, ISO 9001 and TGA IVD requirements, with familiarity with EU IVDR considered a valuable asset.
• Proficiency in Microsoft Excel for data analysis and trend identification, with experience in other data analysis tools highly desirable.
• Demonstrate exceptional attention to detail and a structured, methodical approach to work.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse stakeholders.
• Exceptional planning and organizational skills, with the ability to prioritise tasks and manage multiple projects.

Benefits Of Working With The Royal Melbourne Hospital

• Career progression opportunities to suit your professional development goals.
• Enjoy excellent work-life balance working in a supportive and collaborative team
• Salary packaging, onsite car parking and, close to public transport.

The RMH is proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.
Our goal is for our people to feel safe, included and supported so that they can be at their best every single day.
We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications.
Interested? Apply Now
If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.

To view a copy of the Position Description, please click here.

For a confidential discussion please connect via the details below.

Eve Dong –

Don't delay, apply now
- recruitment is ongoing, with interviews commencing as soon as suitable candidates are received.
Advertising may cease prior to the closing date.
All appointments are made subject to a satisfactory Criminal History Record Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.
The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.