Quality & Compliance Manager

Supportive team culture and environment
- Generous discounts across all Brandbank Brands
- Opportunity to work for a uniquely Australian Retail Group with a global vision

We’re seeking an experienced Quality & Compliance Manager to join Brandbank.

Reporting to the Group Sourcing & Sustainability Manager, this role is responsible for leading Brandbank’s quality and compliance agenda — ensuring our products and supply chain meet the highest safety, ethical, and performance standards.

You’ll develop and implement group-wide quality, technical, and compliance strategies, manage product and factory compliance risks, and support our brands and suppliers to deliver operational excellence.

**THE ROLE**:

- Lead, guide and support Brandbank brands in developing and implementing compliance goals, strategies, and policies.
- Oversee product compliance across all categories, providing risk assessment and advice on high-risk areas.
- Manage all aspects of product quality, safety, and compliance — ensuring legal and brand requirements are met.
- Implement new policies relating to product safety, quality, packaging, and supplier compliance.
- Manage 3rd party auditors, including contract negotiations and oversight of social and product audits.
- Partner with internal teams and suppliers to drive continuous improvement and protect brand integrity.
- Support the Group Sourcing & Sustainability strategy through proactive quality and compliance initiatives.
- On-site role 5-days per week, based in our St Kilda Road offices.

**THE IDEAL CANDIDATE**:
You’re a collaborative and solutions-focused professional who thrives in a fast-paced retail environment. You have a deep understanding of product compliance and supply chain processes, and a passion for driving quality, safety, and ethical standards.

- A tertiary qualification in product, process management or operations.
- Solid experience within a buying office or retail head office environment.
- Proven experience in product compliance across têxtiles, accessories, or cosmetics (kidswear experience highly regarded).
- Strong knowledge of regional and international safety, compliance and performance standards.
- Experience with external reporting (chemical and fibre compliance) and technical audits of offshore suppliers.
- Excellent communication, negotiation, and stakeholder management skills.
- Strong planning, analytical, and reporting capability.

**ABOUT BRANDBANK GROUP**:
Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, allkinds, Commonry, kikki.K & FINE-DAY.

**WHY JOIN THE BRANDBANK GROUP TEAM?**

- **Generous discounts across all Brandbank Brands**
- Opportunity to work for a uniquely Australian Retail Group with a global vision
- Supportive team culture and environment
- Employee Referral Program - be rewarded for referring great new people to our team
- Health and Wellness initiatives with access to Employee Assistance Program
- Brandbank Day - An additional day's leave to use however you like - whether it's for life admin, cultural celebrations, or simply recharging.
- You & Your Mate - Yes, we mean your dog Bring your furry friend to work and make your day that little bit brighter.
- Sample Sales - Exclusive access to product samples at great prices - a fun and exciting benefit for anyone who loves our brands.
- Pantry Perks - Free breakfast and snacks available on-site for a quick pick-me-up.
- End-of-Trip Facilities - Including bike stands, showers, towel service, and ironing boards for those commuting in active ways.