Guest Service Agent

14 hours ago

Brisbane, Australia Park Proxi Gibraltar Bowral Full time

Park Regis North Quay is a 4-star, 40 room hotel located on the Brisbane River, within walking distance to the CBD, Southbank, QPAC and Suncorp Stadium.

We are currently seeking an energetic and passionate Guest Service Agent to join our dedicated team on a casual basis. This position requires a confident, professional and well-organized person to deliver a high level of guest experience to our hotel guests, conference clients and residents alike.

**We are looking for someone who has hotel experience, great customer service with experience in**:

- Welcoming guests, guest interaction, handling guest requests.
- Complete guest check in, check out, input of reservations and complete shift balancing and banking.
- Experience in RMS is preferred but not essential with full training also provided.
- Maintaining accurate guest accounts and completing daily reports;
- Confidently providing our guests with accurate information regarding the hotel, facilities and local area;
- Maximize revenues through up-selling and loyalty programs.
- General hotel reception duties.
- Food and Beverage experience preferred but not essential - additional shifts available in this department if interested.

**To be successful in this role;**
- You will need to have relevant hotel experience and training in a Guest Service or Reception role
- Strong communication skills and highly developed organisational skills;
- A passion for guest service and the desire to work in a four star hotel environment;
- Excellent personal presentation and attention to detail;
- Ability to work across a 7-day roster, including nights and weekends. Reception hours are 630am - 9pm - no late finishes. Availability to work the afternoon shift and weekends highly regarded - shift between 1230pm - 9pm.
- Monthly onsite caretaker shifts available to cover permanent caretakers RDO's, receive an overnight allowance and stay onsite in the hotel for the weekend at no cost.
- Possibility to convert to a permanent role in the future.
- The ability to think on your feet and solutions focused approach to problem solving;
- A willingness to learn and grow.
- Eligibility to work in Australia.

**Park Regis North Quay is offering you**:

- We offer a fast paced working environment and an opportunity to join one of the region's most dynamic hotel companies.
- Flexible working hours available - reception hours are 630am - 9pm - no late finishes.
- Possibility to convert to a permanent role in the future.
- A competitive salary including all penalties
- Uniforms

If this sounds like the perfect role for you, please contact us to find out more about this exciting role.

**Job Type**: Casual

Pay: $30.00 - $45.00 per hour

Expected hours: 10 - 30 per week

**Benefits**:

- Employee discount

Schedule:

- Rotating roster
- Shift work

Work Authorisation:

- Australia (required)

Work Location: In person

  • Guest Services Agent and Reservations Agent

    2 weeks ago

    Brisbane, Australia Royal on the Park Full time

    Brisbane’s leading Independent Hotel is searching for a dynamic **Guest Service Agent (full-time)** and a **Reservations Agent** **(part-time)** who genuinely enjoys exceeding guest expectations. **Why us?** - **Guaranteed** 38 hours with all the benefits awarded to a **full-time role**: - OR* part-time* permanent with a **guaranteed** 30 hours per week -...

  • Guest Service Agent

    4 days ago

    Brisbane, Australia Mantra Terrace Hotel Full time

    Located on Astor Terrace in the heart of Brisbane, **Mantra Terrace Hotel **boasts stylish hotel rooms and suites, elegantly decorated guest areas and an atmospheric bar and restaurant serving seasonally inspired breakfasts, lunches and dinners Monday to Friday. With a full hotel renovation from rooms to restaurant happening in mid 2020, this hotel will be...

  • Guest Service Agent

    2 weeks ago

    Brisbane, Australia FV by Peppers Full time

    **FV by Peppers **offers a exclusive collection of apartments for both short-term stays and longer-term residents who are attracted by the extra prestige and service promise that comes with the Peppers brand. The impressive architectural design built over multiple towers offers amenities such as rooftop infinity pools, VIP rooms, cinema, state of the art...

  • Guest Service Agent

    2 weeks ago

    Brisbane, Queensland, Australia Royal on the Park Full time $60,000 - $90,000 per year

    Royal on the Park, Brisbane's premier independent 4.5-star hotel, requires an experienced Guest Services Agent to join our friendly and highly regarded Front Office team.We are looking for a Full-time Guest Service Agent with rostered shifts 5 days a week.This position will suit a well-rounded hospitality professional with the flexibility and experience to...

  • Guest Service Agent

    1 week ago

    Brisbane, Queensland, Australia Mantra Terrace Hotel Full time $45,000 - $65,000 per year

    Guest Service Agent (Full-Time)An exciting career opportunity is now available for multiple Guest Service Agents to be part of our restructured and re-energised Front Office team here at the Mantra Terrace Hotel in BrisbaneThe hotel is centrally located only a short distance from the Brisbane CBD; with everything a guest could want right on our doorstop....

  • Guest Service Agent

    2 weeks ago

    Brisbane, Australia SeaLink K'gari (Fraser Island) Full time

    **About the Role** We are looking for a positive, motivated and professional Guest Service Agent to join our dynamic Front Office team at Kingfisher Bay Resort on beautiful K'gari (Fraser Island). The Guest Service Agent is primarily responsible for ensuring a proficient and genuine customer service delivery to provide an exception guest experience. **Role...

  • Guest Services Agent

    1 week ago

    South Brisbane, Australia Riverside Hotel Full time

    Amazing Guest Service Agents Wanted! **Location**: The Riverside Hotel, South Brisbane Are you a people person with a big smile and even bigger hospitality energy? The Riverside Hotel is on the lookout for our next **superstar Guest Service Agent / Front Desk Receptionist** — someone who loves creating great first impressions and memorable stays. If...

  • Guest Service Agent

    14 hours ago

    Brisbane, Australia SeaLink K'gari (Fraser Island) Full time

    **The Opportunity** We are looking for a positive, motivated and professional Guest Service Agent to join our dynamic front office team at K'gari Beach Resort on beautiful K'gari (Fraser Island). The Guest Service Agent is primarily responsible for ensuring a proficient and genuine customer service delivery to provide an exception guest experience. **The...

  • Guest Service Agent

    2 weeks ago

    Brisbane QLD, Australia Royal on the Park Full time $50,000 - $80,000 per year

    Royal on the Park , Brisbane City-By the gardensFull-time positions with great staff benefits and self-developmentAmazing team to work with, encouraging a healthy work life balanceRoyal on the Park, Brisbane's premier independent 4.5-star hotel, requires an experienced Guest Services Agent to join our friendly and highly regarded Front Office team.We are...

  • Guest Service Agents

    6 days ago

    Brisbane, Queensland, Australia Oaks Hotels, Resorts & Suites Full time $45,000 - $65,000 per year

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...