Guest Service Agents

2 days ago


Brisbane, Queensland, Australia Oaks Hotels, Resorts & Suites Full time $45,000 - $65,000 per year

Company Description
Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You'll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description
Guest Service Agents – Multiple Opportunities
We're excited to announce multiple opportunities for Casual and Full-Time Guest Service Agents across our Oaks Hotels and Queens Wharf Residences in Brisbane.

As the welcoming face of our hotels, you'll play a key role in creating memorable guest experiences from check-in to check-out and everything in between.

Applications are now open, and
shortlisted candidates will be invited to attend in-person interviews
.

What's on offer:

  • Multiple roles available – Casual & Full-Time
  • Join vibrant, supportive teams across premium Brisbane locations
  • Be part of a global hotel group with genuine career pathways

Qualifications
About you:

  • Previous front office or hospitality experience is highly regarded but not essential
  • Strong communication and customer service skills
  • A team player with a positive, professional attitude
  • Flexibility to work a rotating roster including weekends and public holidays

Why join us?
At Oaks and Queens Wharf, you'll enjoy a fast-paced and supportive environment, opportunities to grow your career, and the chance to make every guest feel at home.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
  • Generous Leave: Parental and birthday leave.
  • Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.


  • Guest Service Agent

    1 week ago


    Brisbane, Queensland, Australia Royal on the Park Full time $60,000 - $90,000 per year

    Royal on the Park, Brisbane's premier independent 4.5-star hotel, requires an experienced Guest Services Agent to join our friendly and highly regarded Front Office team.We are looking for a Full-time Guest Service Agent with rostered shifts 5 days a week.This position will suit a well-rounded hospitality professional with the flexibility and experience to...

  • Guest Service Agent

    4 days ago


    Brisbane, Queensland, Australia Mantra Terrace Hotel Full time $45,000 - $65,000 per year

    Guest Service Agent (Full-Time)An exciting career opportunity is now available for multiple Guest Service Agents to be part of our restructured and re-energised Front Office team here at the Mantra Terrace Hotel in BrisbaneThe hotel is centrally located only a short distance from the Brisbane CBD; with everything a guest could want right on our doorstop....


  • Brisbane, Queensland, Australia Oaks Hotels Full time $45,000 - $65,000 per year

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Guest Service Agent

    10 hours ago


    Brisbane, Queensland, Australia Courtyard by Marriott, Brisbane South Bank Full time $104,000 - $156,000 per year

    Courtyard by Marriott Brisbane South bank is looking for a Guest Service Agent to provide professional, friendly and courteous service to all guests and to respond to their requests, complaints and/or enquiries in an attentive and timely manner.To be an ambassador for the Hotel in all aspects of public relations and sales.Key ResponsibilitiesCompleting...

  • Guest Service Agent

    2 days ago


    Brisbane, Queensland, Australia Ulysses Hotel Group Full time $45,000 - $60,000 per year

    The Miro & Atrio Apartments, located in the Heart of the Fortitude Valley, comprising of over 60 1 & 2 Bedroom Apartments, with an outstanding location and unique attributes is currently seeking a professional, motivated Guest Service Agent to join an energetic Front Office Team.Casual or Part Time Position AvailableReporting to directly the Resident Manager...

  • Guest Service Agent

    4 days ago


    Brisbane, Queensland, Australia Daydream Island Resort and Spa Full time $45,000 - $60,000 per year

    Introduction:Daydream Island Resort & Living Reef is located in the heart of Queensland's Whitsunday Islands and the gateway to the World Heritage-listed Great Barrier Reef. With stunning views out to the impossibly blue waters of the Whitsundays, it is the perfect place to immerse yourself in the natural beauty of the island.The island is one of the closest...


  • Brisbane, Queensland, Australia Meriton Suites Full time $45,000 - $65,000 per year

    We have an opportunity to join one of our wonderful Brisbane properties in the role of Guest Service Agent.About the RoleAs a Guest Service Agent, you will play an integral role delivering service excellence. You will be provided comprehensive training to equip you with the tools required to perform at your best. You will work in a team member focused...


  • Brisbane, Queensland, Australia The Star Entertainment Group Full time $45,000 - $65,000 per year

    Guest Service Agent | The Star BrisbaneFull-Time & Part-Time Opportunities - Star Grand HotelAre you passionate about delivering exceptional guest experiences? As a Guest Service Agent at The Star Brisbane, you'll be the friendly face and first point of contact for our guests - from check-in to check-out and everything in between.In this dynamic role, you'll...


  • Brisbane, Queensland, Australia Queens Wharf Residences Full time $60,000 - $80,000 per year

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...


  • Brisbane, Queensland, Australia PT. MINORI Full time $60,000 - $90,000 per year

    Full-timeCompany Location: Queens Wharf ResidencesCompany DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents,...