Client Relations Consultant

5 days ago

Hamilton, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**What's on Offer?**
- Competitive salary package + bonus
- Flexible work hours
- Hybrid Workplace
- 6 Months Paid Parental Leave
- Paid Volunteer Leave as part of giving back to the local community
- Staff discounts on our Ingenia Holiday Parks
- Opportunities for career development

**About the Role**
- We have an opening for a Client Relations Consultant to join our Sales team. The Client Relations team is critical to our customers' home buying and downsizing journey with Ingenia Lifestyle. You will manage enquiries and qualify clients over the phone before referring to the Sales team. This role is not about a hard sell and your success is not measured by sales conversions. You will take a nurturing and thoughtful approach with our customers and have a brilliant sense of follow up. You will get to enjoy working as a part of a close knit and collaborative team with hybrid and flexible work arrangements on offer.

**Key Accountabilities**
- Manage all inbound enquiries and make outbound calls to pre-qualify leads before passing to the onsite Sales team
- Set daily, weekly, annual inbound and outbound call targets including number of qualified leads
- Identify customer's needs, clarify information, determine challenges and provide solutions
- Liaise with sales teams onsite to ensure smooth transition during the customer journey
- Develop an in depth understanding of all Ingenia brands
- Ensure that clients are always satisfied by providing prompt response and high levels of service

**About You**
- Experience using Microsoft Dynamics 365 preferred
- Previous experience in a similar role
- Excellent communication, interpersonal and customer service skills
- A strong desire to exceed customer expectations
- Proven ability to meet targets and KPIs
- High levels of stakeholder engagement, confident in building relationships

**Culture and Benefits

  • Employment Consultant

    16 hours ago

    Hamilton, Victoria, Australia AXIS Employment Full time $69,487 - $95,820 per year

    Make a real impact by helping people with disability, injury or health conditions prepare for, find and keep meaningful employment.About usAXIS Employment is a leading provider of employment services in Western Victoria and South East South Australia, with a strong track record of helping local job seekers find meaningful work. Our mission is to inspire and...

  • Sales Consultant – Parts

    4 weeks ago

    Hamilton, Victoria, Australia Brandt Group of Companies Full time

    OverviewARE YOU LOOKING FOR AN EXCITING SALES OPPORTUNITY WITH A LEADING BUSINESS?About the roleBrandt has an opportunity for a Sales Consultant in Parts and Services to join our Hamilton Branch. In this role you will be responsible for proactively reaching out to customers, providing information on Brandt parts and services, and ensuring a seamless service...

  • Sales Consultant – Parts

    3 weeks ago

    Hamilton, Australia Brandt Tractor Full time

    ARE YOU LOOKING FOR AN EXCITING SALES OPPORTUNITY WITH A LEADING BUSINESS? About the role: Brandt has an opportunity for a Sales Consultant in Parts and Services to join our Hamilton Branch. In this role you will be responsible for proactively reaching out to customers, providing information on Brandt parts and services, and ensuring a seamless service...

  • ▷ (15h Left) Sales Consultant – Parts & Service

    2 weeks ago

    Hamilton, Australia Brandt Group of Companies Full time

    {{getFormattedDealerLocation(selectedDealer)}} {{workingHours.Day}} {{workingHours.Hours}} {{selectedDealer.RequestCallbackFormTitle}} ARE YOU LOOKING FOR AN EXCITING SALES OPPORTUNITY WITH A LEADING BUSINESS? About the role: Brandt has an opportunity for a Sales Consultant in Parts and Services to join our Hamilton Branch. In this role you will be...

  • Dementia Support Specialist

    1 week ago

    Hamilton, Victoria, Australia Dementia Australia Full time $60,000 - $85,000 per year

    Work at Dementia Australia and be part of a passionate team committed to making a difference. We value our people and are proud to offer flexibility, attractive salary packaging options and employee support programs.About the rolePart-time (0.8) permanent position based in Hamilton, NSW. Reporting directly to the Team Leader Client Services, you will be...

  • Project Manager

    3 weeks ago

    Hamilton, Australia ClearCompany Full time

    Overview ConsultANZ is seeking an experienced Project Manager to join a reputable main contractor in Hamilton, Waikato. This is an excellent chance to take the lead on major infrastructure projects while working with a collaborative and results-driven team dedicated to delivering outstanding outcomes. Responsibilities - Manage project schedules, budgets,...

  • Exercise Physiologist Grade 1 or 2

    3 weeks ago

    Hamilton, Australia Western District Health Service Full time

    Overview Permanent Part Time and Full Time positions available. Salary Range: $70,590 to $103,724.40 FTE based on experience and 12% superannuation. About Us At Western District Health Service (WDHS) we pride ourselves on our strong teamwork and our shared commitment to providing person-centred high-quality healthcare to the Southern Grampians community....

  • Project Manager

    3 weeks ago

    Hamilton, Victoria, Australia ClearCompany Full time

    OverviewConsultANZ is seeking an experienced Project Manager to join a reputable main contractor in Hamilton, Waikato. This is an excellent chance to take the lead on major infrastructure projects while working with a collaborative and results-driven team dedicated to delivering outstanding outcomes.Responsibilities- Manage project schedules, budgets, and...

  • Project Manager

    3 weeks ago

    Hamilton, Victoria, Australia ClearCompany Full time

    OverviewConsultANZ is seeking an experienced Project Manager to join a reputable main contractor in Hamilton, Waikato. This is an excellent chance to take the lead on major infrastructure projects while working with a collaborative and results-driven team dedicated to delivering outstanding outcomes.ResponsibilitiesManage project schedules, budgets, and...

  • Exercise Physiologist Grade 1 or 2

    1 week ago

    Hamilton, Victoria, Australia Western District Health Service Full time $80,700 - $103,724 per year

    Employment Type:Permanent ongoing Part Time and Full-time positions available(up to 80 hours per fortnight with an ADO)EBA:Allied Health Professionals (Victorian Public Sector) (Single Interest Employers)Enterprise Agreement Salary Range:$70,590 to $103,724.40 FTE based on experience plus 12% Superannuationand generous salary packaging...