Dementia Support Specialist

Work at Dementia Australia and be part of a passionate team committed to making a difference. We value our people and are proud to offer flexibility, attractive salary packaging options and employee support programs.

About the role

Part-time (0.8) permanent position based in Hamilton, NSW. Reporting directly to the Team Leader Client Services, you will be responsible for:

• Facilitating individual and group education, information, and support to people living with dementia, their families, and carers
• Supporting clients in navigating aged care, disability, and health services by providing referrals and guidance
• Facilitating connections between people living with dementia and their carers through support groups and other engagement opportunities
• Ensuring service delivery is person-centred, empowering clients to take an active role in their care
• Contributing to continuous improvement by identifying gaps in service delivery and sharing insights with leadership
• Building and maintaining partnerships with community organisations and service providers to enhance support options
• Maintaining accurate client records and data in compliance with professional and legal standards
• Occasional travel required to support regional groups already established in a variety of locations.

What is in it for you?

Salary benefits: We offer all employees the opportunity to salary package up to $15,900 each year for living expenses and up to $2,650 each year for meal and entertainment benefits.

Leave allowances: In addition to your annual leave allowance, you will receive one day paid birthday leave, paid days off during our end of year closure period (if these days fall within your regular working schedule), up to six weeks parental leave and 17.5% annual leave loading.

Work/life balance: Flexible, hybrid work arrangements.

Employee benefits: Access to discounts and savings at over 450 retailers across Australia. Wellbeing programs and access to free and confidential counselling sessions for you and your family plus access to continuous professional development, staff recognition programs and paid study leave.

About you

To be successful in this role, we are looking for someone with the following:

1. Formal qualification in a related field of either Social Work, Allied Health, Nursing and/or significant experience working with clients in the delivery of a community-based service or within a health-related field
2. Demonstrated experience and understanding of the impacts of dementia for individuals, carers, and their support networks
3. Demonstrated experience and knowledge of group facilitation and group dynamics. Experience in facilitating individual and group work with clients in a community setting is desirable
4. Embraces new ideas and change initiatives
5. Achieves results through a commitment to quality, planning and efficient resourcing
6. Communicates clearly and openly with different audiences.

Our culture statements

• We are aligned in our Purpose
• We lead with our Headand Heart
• We work togetherCollaboratively

About us

Dementia Australia is the national peak body and source of trusted information, education and services for the more than 433,300 Australians living with dementia, and the more than 1.7 million people involved in their care. We advocate for positive change and support vital research. We are here to support people impacted by dementia, and to enable them to live as well as possible. No matter how you are impacted by dementia or who you are, we are here for you.

For specific role enquiries, please contact

Please note, applications that do not contain a covering letter that addresses each of the key selection criteria in the 'About you' section, will not be considered.