
Customer Service Bookings Coordinator
3 days ago
**Location**:
- Carrum Downs, Victoria**Category**:
- Call Centre and Customer Service
**Work type**:
- Permanent
**About Us**
**The Company**
Our client is an independently owned business that has grown to a staff of over 120 with a fleet and machinery to match. Our client is growing fast and enjoying their place in the industry as Melbourne’s largest site cleaning group.
**About the Role**:
Our client is looking for a Customer service / Bookings coordinator in order to assist with the following duties as required:
- Review completed jobs and book new jobs
- Liaise with customers for bookings
- First point of contact for all onsite OHS hazards or incidents affecting staff or jobs
- Highlight issues on completed jobs
- Update field supervisor and rostering teams regarding employee feedback on jobs. pick up on any OHS issues to be addressed
- Provide resolutions with Field supervisors for onsite queries
- Alert internal teams (supervisor, HOD, HR etc) regarding any OHS concerns raised at the site by staff or customers.
**What you’ll need to succeed**
To be considered for this opportunity you will have
- Experience in a building, construction or logistics industry preferred.
- 1-2 year’s experience in Customer Service or similar role preferred.
- Experience with using outlook, MS Office and related business and communication tools.
- Applicants must be an Australian Citizen, PR or hold a valid work permit or visa.
- Able to obtain a National Police clearance
- Exceptional teamwork, interpersonal skills and problem-solving skills
**What you’ll get in return**
- Great work environment
- Great pay
- Full time position
- Complete training and other skill development training
**How to apply**
Please note only successful applicants will be contacted
**Job Information**:
- Job Reference: 200039449_1664942761
- Salary:
- Salary From: £55000
- Salary To: £60000
- Job Industries: Call Centre and Customer Service
- Job Locations: Carrum Downs, Victoria
- Job Types: Permanent
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