Document Control Manager

We are DevelopmentWA - Western Australia’s land development agency, working on industrial, commercial, and residential projects. Our work is diverse and state-wide, developing land for sustainable communities, prosperous industries and resilient regions.

Our portfolio includes the development and management of some of WA’s most iconic residential, commercial and industrial projects both within the metropolitan area, and regional areas of our state. Projects including Elizabeth Quay, Alkimos, Ocean Reef Marina the Australian Marine Complex, Subi East and Broome.

We are committed to innovation and sustainability across all of our operations, including a plan to transition to net zero ‘scope 1 and 2’ emissions by 2025.

At DevelopmentWA our vision is “Shaping our State’s Future”, and that’s exactly what you’ll be doing by joining the team at DevelopmentWA.

**Role Summary**:
We are seeking a detail-oriented Document Control Manager to oversee the organisation and protection of DevelopmentWA documents, ensuring compliance with legislative requirements (including the State Records Act 2000) and internal policies.

This role will drive operational efficiency, maintain data integrity, and manage records throughout their lifecycle—from creation to destruction. Key responsibilities include improving document management practices, ensuring proper archiving and security, and delivering training to staff. The role also involves managing a Document Control Officer and overseeing outsourced records management until in-house operations are established.

**Responsibilities and Accountabilities**:
Operational Oversight and Implementation
- Develop and manage information services aligned with DevelopmentWA’s objectives, maintaining Record Keeping Plan, policies, and disaster management plan.
- Lead and manage the performance of the Document Management Team.

Document and Information Management
- Oversee file classification, manage Records inbox, ensure stakeholder support, and promote best practices.
- Audit compliance, address risks, and collaborate with the PRIS champion to meet legislative requirements.
- Manage document destruction, coordinate file disposition to archives, and liaise with storage facilities.

EDRMS Management
- Update EDRMS guidelines, administer systems for compliance, and recommend improvements or resolve technical issues with vendors.

Reporting and Documentation
- Work with ICT to track compliance, audits, efficiency, and provide updates to management.
- Prepare reports on document management operations as needed.

Training and Awareness
- Deliver document management training and raise policy awareness across the organization.

FOI Management

Stakeholder Management
- Build relationships with stakeholders to improve document management and serve as the main contact for records-related inquiries.

**About you**:

- Strong knowledge of records management principles, best practices and retention schedules.
- Demonstrated experience using an EDRMS, particularly Objective, Teams and SharePoint with proven capability in developing and implementing ongoing improvement opportunities.
- Excellent understanding or records management procedures and frameworks including information management legislation such as the State Records Act 2000.
- High level of interpersonal, organisational and communication skills with demonstrated leadership, relationship management and negotiation capabilities.
- Comfortable in an environment of uncertainty and ambiguity.
- Tertiary qualifications in Records Management, Library Science, Information Management, Business Administration or a related field and / or equivalent extensive experience in document management.
- Experience in an organisation with similar values and ethics to DevelopmentWA is highly desirable. DevelopmentWA’s culture is based on a set of values that include a personal commitment to:
Brilliance - Alliance - Courage - Integrity

**What we offer**:
As well and working on a diverse portfolio of projects, you will also enjoy a number of benefits such as:

- Flexible working arrangements, including hybrid work
- An organisation that is committed to sustainability, including a transition to net zero carbon emissions
- Brand new office fit-out in Mia Yellagonga Tower 2 (BDO building) with beautiful views of Kings Park
- Study Assistance and professional development opportunities
- End-of-trip facilities
- An active social club and paid volunteering opportunities
- An agile and progressive workplace culture built on our core values of Brilliance, Alliance, Courage and Integrity

**Are you ready to help shape our state’s future?**

To apply, please submit your resume and cover letter addressing the listed success factors and why you are suited to this opportunity by** 9am Tuesday 04 March 2025.**

For further information about the opportunity, please contact Claire Robinson, Manager ICT and Digital Transformation on (08) 6200 4401.

**Our commitment to equality and di