Medical Receptionist
2 weeks ago
About The Role
Avant Practice Solutions are a premium provider of medical practice management services across Australia. We support a variety of medical specialist, as well as general and surgical practices, by providing off-site administration and practice management services. Due to continued growth, we have a fantastic full-time opportunity for a compassionate and efficient Medical Receptionist now available in our Box Hill office.
This is a full-time permanent opportunity to showcase your skills as a caring and service-focused receptionist, in a modern environment providing off-site medical administration services for several different medical and specialist practices.
Benefits of working for Avant
- Career progression opportunities and professional development
- Community engagement opportunities like including volunteering
- Fun, friendly and motivated team
- Great work life balance with no weekend or after-hours work
About You
We are looking for a dedicated and positive individual with drive, to make a real difference to our doctors’ practices. This position in Box Hill requires an adaptable and confident person, with a strong drive to provide only the highest quality service.
Medical experience is desirable but not essential.
You will be working with a range of surgeons and physicians. Even more important will be your proven track record in providing excellent customer service with empathy and respect.
The ability to quickly learn a range of different practice software packages (e.g. Gentu, Clinic to Cloud, among others) will be needed for success in the role.
**Key duties include**:
- Booking and arranging of appointments
- Managing patient phone enquiries
- Liaising with patients, providers, hospital staff & referrers
- Filing and medical administration processes and general office duties on cloud-based platforms
**To be successful you will have**:
- Ability to multi-task effectively with consistent attention to detail
- Excellent communication skills and professional phone manner
- Work cohesively within a team but also able to work independently
- Confident with computers and new technology
- Strong organisational and time management skills
If you are looking for a career-enhancing role with a friendly, dynamic and professional work environment where your contribution is valued then this is the role for you.
Why work at Avant?
- We value our people by offering an inclusive workplace, career development and internal mobility opportunities.
- Your development is our priority and we have a variety of learning and development programs that will support you in your career.
- We offer support to our people via Employee Assistance Program (EAP), Health and wellbeing programs, Tertiary Education Sponsorship and Support.
- We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others.
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