Medical Imaging Receptionist

12 hours ago

Box Hill, Australia Imaging Associates Full time

**Imaging Associates**

Imaging Associates is a progressive and premium provider of radiology services, owned and operated by a team of highly respected Radiologists.

With clinics located across Melbourne’s Eastern suburbs, Gippsland, and Wagga Wagga, and more opening in late 2025 and throughout 2026, we are expanding our centralised team at our Box Hill Support Office.

We are currently seeking a **Medical Receptionist** to join us on our growth journey - a role that plays a vital part in shaping the first impression our patients receive and ensuring the smooth, compassionate experience Imaging Associates is known for.

**What will you be doing?**

As the first point of contact via phone, you’ll play a vital role in supporting patients through their medical imaging journey. You’ll manage inbound calls, providing clear and compassionate communication while handling bookings, enquiries, and follow-ups across our Melbourne clinics.

Whether you're an experienced Medical Receptionist, or someone with strong contact centre experience looking to step into the healthcare sector, this role offers variety, support, and professional growth in a values-driven environment.

**Key responsibilities include**:

- Handling **inbound calls** and answering patient inquiries in a calm, professional manner
- Managing **patient bookings**, rescheduling, and cancellations
- ** Providing information** to patients and referrers regarding imaging services
- ** Maintaining patient records** accurately and confidentially
- Performing **administrative tasks** to support the wider team
- ** Supporting billing tasks**including invoicing and receipting

**What are we looking for?**

To be successful, you will need to have:

- Strong **customer service** skills and communication skills
- Experience **working autonomously** and part of a team
- A high level of **attention to detail** and commitment to quality outcomes
- Confidence with **technology** and the ability to manage multiple systems while speaking with patients
- Availability to work across a rotating roster between 8am and 6pm, Mon-Fri
- Previous Radiology or Booking Centre/Contact Centre experience (highly regarded)

**As a valued team member, you can look forward to**:

- Being part of a progressive and growing business
- An experienced, passionate, and supportive team driven by providing quality and excellence in imaging services to our patients
- A tailored induction and genuine focus development to help you progress your career
- A rewarding role and the chance to make a difference in the lives of our patients
- Competitive remuneration

**If you’re passionate about delivering exceptional service, thrive in a phone-based support environment, and are eager to make a meaningful impact in healthcare, we’d love to hear from you

  • Medical Imaging Receptionist

    1 week ago

    Box Hill, Australia Imaging Associates Full time

    **Imaging Associates** Imaging Associates provides a fresh approach to Radiology and is owned by a team of well-respected Radiologists with practices across the Eastern suburbs of Melbourne, Gippsland and Wagga Wagga. We are continuing on our growth journey, with new clinics opening in late 2024 and early 2025. As a result, we are seeking a **Medical...

  • Medical Imaging Receptionist

    6 days ago

    Box Hill, Australia Imaging Associates Full time

    Imaging Associates provides a fresh approach to Radiology and is owned by a team of well-respected Radiologists with practices across the Eastern suburbs of Melbourne, Gippsland and Wagga Wagga. We are continuing on our growth journey, with new clinics opening in late 2024 and early 2025. As a result, we are seeking a **Medical Imaging Receptionist** **to...

  • Medical Receptionist

    2 days ago

    Box Hill, Australia I-MED Full time

    Are you ready to be the heartbeat of our patient experience? At I-MED, we're seeking passionate individuals to play a pivotal role in ensuring seamless healthcare journeys for our patients. If you thrive on making a positive impact and enjoy both in-person interactions and phone support, this position is tailor-made for you. I-MED Box Hill is currently...

  • Medical Imaging Technologist

    8 hours ago

    Box Hill VIC, Australia Imaging Associates Full time $90,000 - $120,000 per year

    Imaging AssociatesImaging Associates (IA) is a doctor-led, highly respected and rapidly growing radiology business with practices across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. IA prides itself on providing cutting edge diagnostic imaging services with a focus on clinical and patient excellence.Your new roleAs our business expands, we...

  • Medical Receptionist

    2 days ago

    O'Halloran Hill, Australia Hill Cove Medical Centre Full time

    Medical Receptionist We are looking for an enthusiastic Medical Receptionist in our General Practice medical Centre. Full/Part time/casual - negotiable. Rate negotiable depending on experience. Prior experience in a general practice as a receptionist is MANDATORY. Detailed knowledge of Medicare Best Practice CRM software experience is...

  • Medical Receptionist

    4 days ago

    Castle Hill, Australia I-MED Full time

    We are currently seeking a Medical Receptionist to join our team in our Castle Hill clinic Quality. Working together. Innovation. Compassion. Connection. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis. So much so, that we are the provider of choice for...

  • Medical Receptionist

    4 days ago

    Castle Hill, Australia Crane Road Medical Centre Full time

    Position responsible to: General manager - Positions with direct responsibility to this position: Practice manager/Assistant practice manager Key responsibilities **Duties** In accordance with the practice policies and procedures, the Medical Receptionist will: - answer the telephone in a courteous and professional manner - receive and convey messages...

  • Medical Receptionist

    2 weeks ago

    Box Hill, Australia I-MED Full time

    Our busy clinic in Box Hill is currently seeking additional customer focused and dedicated Medical Receptionists to join the team due to growth in demand. The role is a full time, permanent position working Monday to Friday with 7.6 hour shifts between the core hours of 6.00am and 10.00pm. You will be given a solid training program upon commencement and with...

  • Medical Receptionist

    4 days ago

    Box Hill, Australia Box Hill Centro Clinic Full time

    **Key Responsibilities** - **Front Desk Operations**: - Greet patients and visitors warmly upon arrival. - Manage incoming calls, answer inquiries, and direct calls to the appropriate staff members. - Schedule and confirm patient appointments using the clinic’s booking system. - **Patient Management**: - Register new patients and update existing patient...

  • Medical Receptionist

    4 days ago

    Box Hill North, Australia Express Cardio-Services Full time

    **The role**: - Meeting and greeting patients in a professional and courteous manner - Scheduling patient consultations and attending to inquires - Ensuring medical records are managed confidentially and efficiently - Invoicing and receipting of patient consultations - Attending to doctors’ requests - Assisting to cardiac technologists **Essential...