Medical Receptionist

18 hours ago

Chester Hill, Australia Aya Medical Centre Full time

Your responsibilities will include but not limited to:

- Open and Close clinic as per set procedure
- To greet patients and other callers in a professional and courteous manner
- To answer the telephone promptly and courteously
- To make appointments for patients following set procedures
- Invoicing and receipting of patient consultations
- Data entry and maintenance of patient registrations and notes in the electronic database
- Ensure medical records are managed confidentially and efficiently
- Corresponding with referring doctors, hospital staff, pharmacists, other health professionals courteously and effectively
- Attend to patient enquiries
- Identifying any equipment faults and coordinating repairs
- To exercise confidentiality in regard to patient care and all aspects of the practice
- Ensure Registration, Health Summaries, Patient Information sheets, New Patient Packs and information displays are correct and current and enough in supply
- Assist doctors and nurses with general administrative tasks
- Fill in the roster when staff is away, on holidays and sick leave

The above list is not exhaustive and the role may change to meet the overall objectives of the company.

**Qualifications**:Completion of an accredited medical receptionist course/knowledge of medical terminology is desirable.

**Skills & Competencies**:Customer service focused, committed to providing exceptional customer service across all channels - written, phone and face to face.

**Communication**:the ability to communicate clearly and concisely, varying communication style depending upon the audience.

**Attention to detail**:excellent attention to detail and written skills when communicating with others, both internally and externally.

**Teamwork**:willingness to assist and support others as required and get on with team members.

**Time management/organisation**:accomplish objectives effectively within the time frame given, and carry out administrative duties in an efficient and timely manner.

**Job Types**: Casual, Permanent

**Salary**: $29.00 - $34.00 per hour

Schedule:

- 8 hour shift

Work Location: In person

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