Front Desk Receptionist

Service Integrated Communities | Wollongong

**Front Desk Receptionist | Wollongong Links**
With your passion for customer service and as the first point of contact for visitors to Links Seaside Wollongong, you will provide professional assistance and services to all customers and the wider community.

**The benefits | Recognising the difference you make**
- Casual position for a better work life balance
- Hourly rate: $29.32- $32.87 + Superannuation + penalty rates for nights and weekends, and NFP salary packaging
- A fantastic on-boarding program to set you up for success, ongoing support and mentoring from clinical educators
- Subsidised access to your local gym and 200+ more across the country with a Fitness Passport
- 24/7 access to mental, physical, social, and financial support via the LifeWorks app

**The requirements | What it takes to do this work**
- Extensive customer service experience in a customer facing role
- Flexible availability for morning & evening shifts (06:30am -3pm, 3pm - 10:30pm)
- Sound computer literacy skills for accurate and efficient documentation
- Experience developing and maintaining customer relationships
- Demonstrated strengths in the area of planning, time management, flexibility and technology use
- An understanding of the needs of older people

**The locations | A home to belong to**
The Links Seaside by Warrigal, an exclusive coastal community in Wollongong, where luxury meets tranquillity. Nestled along the pristine shoreline, this exceptional location offers a unique blend of sophisticated living, breathtaking ocean views, and world-class amenities. Links Seaside by Warrigal - Warrigal

**What our carers love about working here**
**Feeling safe and supported**: We’ve built a highly supportive, close-knit community that values and respects each other. Find approachable, empathetic leaders intent on listening to your ideas; and processes, policies and resources that allow you to do your job well. You’ll have the support you need to provide exceptional care, without feeling overwhelmed. Here we have each other’s back - no matter what.

**One team, united in our purpose**:
We support older people to have great lives. We put older people first in everything we do. On an everyday level, we help them age with dignity, independence, happiness, and connectedness. On a big picture level, we’re challenging ageist thinking in Australia. This is the Warrigal Way.

**Who we are | A community who cares**
Warrigal has firmly established itself in the aged care community for over 60 years. We’re proud of the diverse range of retirement living and aged care services we’ve built up in that time, but we still have the same appetite to grow and innovate. Meaning, you’ll have the chance to move around, get promoted or explore different areas across our expanding business in Illawarra, Southern Highlands, Queanbeyan, and Canberra - if that’s what you want.

**Join us and be the difference**

We proudly acknowledge the Traditional Custodians of the lands on which we work and live, and we honour their ongoing cultural and spiritual connections to Country. We pay our respects to Elders past, present, and emerging.
At Warrigal, we believe in celebrating diversity and creating a culture of inclusion and support in everything we do. We embrace the unique experiences, backgrounds, identities, abilities, and perspectives of our residents, customers, staff, and volunteers to create a warm and welcoming environment where everyone feels valued and respected.
Realise your potential in a place where appreciation, belonging, growth and purpose allows everyone to thrive.

If successful, you may be asked to do a medical, National Criminal History Check or NDIS Worker Screening Check, and provide references.