Customer Success Manager

7 days ago

Sydney, Australia Lula Group Full time

Leading Tech company with 23+ offices
- Own all customer accounts
- Flexible working environment

**About the Company**

A highly reputable company recognised on a global scale is looking for a Customer Success Manager to join their Customer Success Team. This company has received global awards and recognition. A startup whose technology has been used by Fortune 500 Companies and continues to grow its customer base and Team.

**About their Team**

This opportunity allows you to bring your whole self to work. They like to have Team lunches and outings and have a family-like relationship.

**The Opportunity**

You will be working as the face of our Clients company. You will assist their customers to best utilise the technology they have created to help their clients succeed. You will closely monitor any feedback and product developments that could be beneficial to their Customers.

**Your responsibilities & duties**
- Monitor customer's adoption of their technology
- Prepare and plan strategies to assist their customers to meet goals
- Provide solutions to their customers
- Work with IT with any product developments/enhancements

**Your skills & experience**
- Previous experience in a customer-oriented position relating to digital marketing
- Basic understanding of web concepts and digital marketing
- Excellent written communication skills
- Time management and prioritisation

**Their benefits to you**
- Lead your own skill-sharing workshop
- Supportive and Friendly Team
- Working from home is encouraged
- Learn from free courses available from an academy they partner with

**How to apply**

**'Apply'.** For a confidential discussion about this role, please contact

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