Key Accounts Manager

No Relocation Assistance Offered
153035 - Sydney, New South Wales, Australia

**About Colgate-Palmolive**

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of connecting with others across the world, full of stimulating discussions, and making impactful contributions

If this is how you see your career, Colgate is the place to be Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. We win as a global organization by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success. If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.

**Job Summary (Purpose)**:
Within the independent trade, Multi-Site Operators (MSO’s) and high volume, more sophisticated Single Site Operators (SSO’s) require regular value-add engagement, as they consistently out-perform the remainder of the Independent trade and generally have a better ability to execute agreed plans to a high standard.

The Key Account Manager is responsible for the end-to-end management of CP’s engagement with a number of key Independent retailers, as detailed below, with oversight from the Customer Development Manager, Independent Retail.

In addition to this core responsibility, this role works closely with the Field Sales Team (Field Sales Managers & Territory Managers) to engage smaller tier 2 & 3 Multi-Site Operators (MSO’s) and subsequently drive CP’s relationship, sales and share within these customers.

This role will work closely with the Customer Development Team Leader, Customer Development Managers, Category & Shopper Development Manager, Communication Executive, Field Sales Managers and Territory Managers, as well as inter-team and cross-functionally, to deliver the best possible outcomes for both CP and all applicable customers

**Main Responsbilities**:
**Overview**
- Lead CP’s engagement with key Independent retailers, including: Foodland, Ritchies, FoodWorks, SPAR, Cornetts & TIR (Tasmanian Independent Retailers) as well as a number of other tier 2 and tier 3 MSO’s.
- Engage to develop compelling growth plans for CP brands and enhance the presence of CP within these retailers.

**Account Management**
- Engage with contacts across all customers on a wide variety of matters including new products, category reviews, range analysis, promotions management and post analysis
- Where relevant, leverage the Metcash national promotional program to customise and layer in incremental promotional and event activity to accelerate CP’s growth in Independent Retail
- Monthly reconciliation of claims for all applicable customers

**Business Development**
- Coach, develop, advise & partner with the Field Sales Team to drive CP performance in key SSO’s and MSO’s managed by FST
- Meet with all applicable customers on a regular basis
- Negotiate Joint Business Plans (JBPs), promotions/deals/investment, new productranging and launches and activation within the managed groups
- Track and post-analyse promotions and NPD launches and implement learnings in future activity, where relevant

**Business & Financial Analysis**
- Ensure that plans implemented with customers contribute towards the delivery of CP financial KPIs/metrics/budgets
- Implement plans that optimise CP’s investment to deliver increased net sales, ASP and RASP and reduced Gross to Net (GtN)

**Required (Education, Knowledge required, Language skills, etc)**
- Bachelor’s Degree required
- Experience in category/customer/account roles or adjacent experiences required
- Exceptional communication skills, both written & verbal
- Strong planning and prioritisation skills
- Proven ability to be self managed and motivated and work effectively remotely

**Preferred Requirements**:

- Experience working with a syndicated data (Nielsen, IRI, Quantium) preferred
- Prior experience working with Metcash/Independent retailers
- Microsoft Office (i.e. Excel & PowerPoint) or Google Suite proficiency (i.e, Sheets, Slides, Docs) preferred

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recogn