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Full-time Medical Secretary
2 weeks ago
**Full-Time Medical Secretary**
- Amazing culture - opportunities to upskill
- Women’s health centre (Multi-disciplinary) - near public transport
- Modern state-of-the-art rooms - commencement ASAP
Do you want to make a difference in our patients’ lives, ensuring their patient journey is seamless? Do you have an interest in women’s health? If yes, then this is the job for you
**About us**
Our bright modern practice has been established for several years. We have an energetic, empathetic, warm and caring culture particularly embracing women’s health and love to display this to our patients. We are a one-stop-shop (multi-disciplinary hub) for Women’s Health concerns, so variety is an everyday occurrence. Our Surgeons are simply lovely (this is not an overstatement). Don’t let this role pass you by.
Our staff often mention how much they love coming to work as we are a dynamic female practice, that is family-focused. We are a team of only female Specialists and admin staff. You will be working closely with our Practice Manager and other Medical Secretary.
**About you**
We are seeking Full Time Medical Secretary with excellent organisation and administrative skills to become part of our team. You pride yourself on your flexible and warm manner. Ensuring our patients have an efficient and empathetic patient journey.
This position would suit someone who can support and add value to our new practice, with a can-do attitude, with their customer service skills only coming second to their attention to detail skills. You would be our genuine “Director of First Impressions” making our patient’s day, where you can utilise your amazing administration skills to really make a difference to those in need.
**Duties and responsibilities**
As our Medical Secretary, you will be responsible for facilitating the flow of patients into and out of the medical practice (particularly meet and greet and theatre bookings, billings and quoting). You will be the first point of contact and a key representative of our practice. Your responsibilities will include, but are not limited to:
- Providing platinum service to patients on the phone and in person
- Managing theatre bookings, quoting and billing (experience in this would be viewed favourably, although training can be provided)
- **Xestro** Medical Software (experience viewed favourably)
- Having previous medical secretarial experience including managing consulting sessions
- General office administration
- Assisting to maintain a great culture in the practice.
- Using your creativity and experience to create/streamline more efficient medical processes and procedures.
Our team works very closely together and supports one another. You will be working in a fast-paced environment, but one with a supporting and respectful culture. Come be part of this amazing team
- Exceptional customer service with empathy and attention to detail (this cannot be overstated).
- An extremely friendly, professional, dignified and kind manner to all people with whom you deal with assisting them in their challenging clinical issues.
- Excellent communication skills, both verbal and written and great organisation skills.
- Motivation to assist in growing and improving our practice - we want to hear your suggestions.
- Ability to be able to cover leave for other staff (with notice).
- Experience in demonstrating initiative and have strong organisational skills and attention to detail.
- Speciality private practice experience viewed favourably.
- Have a capacity and energy to perform well in a busy environment, must be a skilled multi-tasker and a fantastic problem solver. A willingness to upskill.
**Days and hours**
- Monday to Friday
- Staggered rosters with advance notice (such as 8:00am till 4:30pm, 8:30am till 5:00pm, 9:00am till 5:30pm and 9:30am till 6:00pm) negotiable with a 30 minute unpaid lunch.
**What you will get in return**:
You will work within a very supportive and caring work environment with our Surgeons, team and patients. You will be paid an above award salary with permanent employment benefits, upskilling opportunities including training and be able to forge a career in a successful medical practice. If this sounds like a role that interests you, please submit your resume and cover letter, quoting the reference number: 1022
Please follow us on our page: RecruitmentatRWS to keep up-to-date with our roles.
Pay: $32.00 - $37.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- St Albans VIC: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Medical receptionist: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
