Quality, Local Area Coordinator

3 days ago

Adelaide CBD, Australia Feros Care Full time

Annual Salary + Super + Salary Packaging and other benefits
- Amazing new starter orientation program and ongoing training options
- Work with an energetic and innovative team of game changers

**Feros Care is proud to partner with the NDIS to deliver Local Area Coordination services in Northern Adelaide.**

We are shaking up the industry and looking for like minded go-getters to join us in our mission to help people live independent and bold lives

**About the role**:
The key purpose of this role is to empower people with disability, their families and carers to build, pursue and fulfill their goals and aspirations and exercise choice and control while engaging with the National Disability Insurance Scheme (NDIS).

**Responsibilities**:

- Conduct regular audits of plans, plan implementations, support connection outcomes, and staff reporting obligations providing regular comprehensive reports with Audit findings to LAC Leadership.
- Coordinate the Feedback register under direction from the Service Area Manager, ensuring the Feedback loop is closed out in a timely fashion.
- Assist with the development and writing of policies and procedures ensuring they are regularly updated and communicated to staff.
- Provide assistance to the Service Area Manager to ensure the Issues log and reoccurring report formats are up to date.
- Coordinate all local survey activities under the direction of the National Program Manager, Local Area Coordination.

**About you**:

- Confident and high-level user of technology and the internet,
- Demonstrated experience and an in-depth understanding of person-centred strengths-based planning and review,
- In depth knowledge of all relevant NDIA legislation, Grant Conditions and Feros Care policies and procedures,
- Lateral thinker with the ability to overcome barriers and adapt to change, generate solutions, and work collaboratively to achieve a successful outcome,
- Highly organised and passionate about meeting outcomes of the program,
- Positive and respectful communicator with excellent written and oral communication skills,
- Excellent verbal and written skills as well as the capacity to provide strategic advice.

**What we can do for you**:

- Non-for-profit Salary Packaging (up to the value of $15,899 per annum tax free) and Meal and Entertainment Packaging (up to the value of $2650 per annum tax free) (Part time and Full time employees)
- Extensive training, development, and career opportunities (we will support you to complete additional relevant qualifications and certificates)
- Private Health Insurance Discount (Medibank)
- Employee Referral Program
- Employee Assistance Program (EAP)
- 9 weeks paid parental leave (Part time and Full time employees)
- All technology / equipment provided
- Dedicated, supportive managers who care about your wellbeing

**About our culture**

As a not-for-profit, you can rest assured knowing that we’re always giving right back to those who need it most.

We’re also highly invested in the safety of our team members everything from through COVID safe practices to SOS messaging to support our mobile workforce.

If the above sounds like you, we can’t wait to hear from you A full copy of the Position Description including Selection Criteria can be found on our website; please be sure to really show us who you are and what you can do by addressing the Selection Criteria in your cover letter.

Feros Care acknowledges and pays respect to the Traditional Custodians of this land on which we work.

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