Customer Support Officer

7 days ago


Melbourne, Australia Staffing Group Full time

Join our client’s friendly team and grow your customer support skills Great opportunity to work at a multi-award-winning company based in Melbourne.

Key points
- Internationally acclaimed company with friendly workplace culture
- Generous salary plus bonuses to encourage and reward achievements
- Full-time or part-time position with flexible hours, plenty of parking and public transport

Role Our client seeks an individual with impeccable customer service skills, positive attitude and dedication to their professional life.

Core function is to help resolve customers’ licensing and sales issues and answer online support queries. Be our client’s problem solver

Benefits Offered
- Part-time position with flexible hours and potential to move into full-time employment
- Training provided, and personal development encouraged
- Beautiful and modern office space and facilities and a friendly work environment
- Great location very centrally located
- Ample on and off-street parking, easy access to public transport

Skills Required
- Experience in a customer service role
- Ability and willingness to learn various new systems
- Have an analytical mind to identify problems and find solutions, with a high level of attention to detail
- Excellent communication skills to deal with customers, team leaders, managers and fellow staff
- Excellent computer skills
- Ability to work effectively both in a team and autonomously

About the company Company is a multi-award-winning company that develops and sells state-of-the-art software. This software is used as an aid for the design and evaluation by councils, universities, traffic engineers and transport planners.



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