Administrative Services Manager
4 days ago
**Salary range: $87,664 - $98,901 (pro rata)** plus super plus salary packaging**:
- **Up to $15,900 in salary packaging and hybrid WFH & office model**
**About the role**
Victoria Legal Aid (VLA) is seeking an experienced people leader to join our Help Before Court team. In this role, you will lead a dedicated team of legal assistants, ensuring effective day-to-day operations and meeting service delivery objectives. You will coordinate administrative support for legal staff and collaborate with the criminal law management and project management teams to develop and implement policies and strategies that enhance and support quality service provision. Experience with phone-based service is preferred for this position.
- This role is based at our Melbourne CBD office on Wurundjeri Country_
**About you**
- Exceptional client service skills and a track record of leading an administrative service team.
- Strong people management abilities to drive service delivery improvements in a dynamic, fast-paced environment.
- Proven experience in supervising and training staff, managing physical resources, and creating a positive, high-performing team culture.
- Demonstrated expertise in providing effective administrative support services, with the ability to enhance both the legal support and summary crime teams.
- Experience with phone-based service and a solid understanding of criminal law and legal procedures is advantageous, alongside a strong commitment to continually expanding your knowledge and experience in this field.
**About Victoria Legal Aid**
We provide legal representation to those who need it most. With over 1300 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.
Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.
**Employee benefits**
- Focus on work-life balance including flexible working arrangements
- Hybrid work from home & office model
- Training and professional development opportunities
- Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
- Opportunity to join Myki Commuter Club(and salary package the cost)
- Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)
- Access to discounted Private Health Insurance
**How to apply**
To be considered for this role, please submit your current **resume** and a **cover letter addressing the key selection criteria**.
**Applications close by 11.59pm on Sunday 8 December 2024.**
**Other relevant information**
VLA is committed to putting the safety and wellbeing of children first.
-
Administrative Officer, Services and Legal
3 days ago
Melbourne City Centre, Australia Court Services Victoria Full timeAbout us The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier and...
-
Melbourne City Centre, Australia Court Services Victoria Full timeAbout us Funds in Court (FIC) is a self-funded division of the Supreme Court of Victoria, managing funds paid into Court, primarily for people under a legal disability. All funds are held, invested and administered by the Associate Judge of the Court who is the Senior Master. FIC provides support and services for over 7,000 persons under ‘legal disability'...
-
Service Delivery Manager
4 days ago
Melbourne City Centre, Australia Court Services Victoria Full time**About Us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...
-
Administrative Coordinator
1 week ago
Melbourne City Centre, Australia Court Services Victoria Full timeAbout us Funds in Court (FIC) is a self-funded division of the Supreme Court of Victoria, managing funds paid into Court, primarily for people under a legal disability. All funds are held, invested and administered by the Associate Judge of the Court who is the Senior Master. FIC provides support and services for over 7,000 persons under ‘legal...
-
Melbourne City Centre, Australia Court Services Victoria Full timeAbout us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent...
-
Court and Case Management Services Manager
1 week ago
Melbourne City Centre, Australia Court Services Victoria Full time**About Us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...
-
Melbourne City Centre, Australia Court Services Victoria Full time**About us** The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster,...
-
Melbourne City Centre, Australia Court Services Victoria Full timeAbout the role - Lead a team of Service Officers and Team Leaders, who provide procedural and process information to VCAT users. - Coach and develop staff in a constantly evolving, high volume Contact Centre environment. - Create, design and improve processes that help Victorian's access information about VCAT's role and processes. The Service Leader role...
-
Administrative Support Officer
4 days ago
Melbourne City Centre, Australia Court Services Victoria Full time**About Us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...
-
Client Services Administrator
1 week ago
Melbourne City Centre, Australia Corporate Travel Management Full time**About CTM** Corporate Travel Management (CTM) is a global leader in business travel management services. We drive savings, efficiency, safety and sustainability to businesses and their travelers in every corner of the world. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on...
