Client Services Administrator

1 day ago

Melbourne City Centre, Australia Corporate Travel Management Full time

**About CTM**
Corporate Travel Management (CTM) is a global leader in business travel management services. We drive savings, efficiency, safety and sustainability to businesses and their travelers in every corner of the world. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients.

CTM was founded in 1994 in Brisbane, and today is one of the largest travel management companies in the world

**About the Role**
As part of CTM’s ongoing focus to deliver customer service excellence, the Client Services Administrator will work alongside the Account Management team and will be responsible for fulfilling several basic CVM duties. Ultimately, we want our account managers on the road visiting our clients. To do that, we need the Client Services Administrator to ensure business continuity occurs by undertaking a series of tasks including but not limited to responding to customer queries, assisting with client training requirements, report generation and analysis, implementation support and customer service support. The Client Services Administrator is fundamental to enabling the account management team to effectively manage and deliver value across CTM’s portfolio of existing customers.

The role of Client Services Administrator requires a self-motivated individual who demonstrates a strong customer focus. You will have excellent attention to detail with a keen eye for numbers and accuracy. The role will involve detailed problem solving and logical thinking. This role will be diverse, and you will work alongside several account managers so your time management skills will be crucial to your success.

**Knowledge, Skills and Abilities**
- Minimum 2-3 years travel industry experience in a support, consultant or customer service role with proven ability in effective customer service
- Good understanding of CTM systems or ability to quickly acquire the knowledge of this system
- Intermediate level in Excel, Word and PowerPoint
- Excellent time management and organizational skills with the ability to multitask and prioritise according to agreed deadlines
- Customer service focused; solution orientated with strong initiative
- Good analytical skills to assist in the interpretation of data for Account Management and Sales
- Strong communication skills

**Why CTM?**
CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing.
As a global organization CTM offers a range of employee benefits that you can access, including;
- Travel discounts
- Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits
- Training and Development opportunities
- Annual Volunteer Day
- x2 Wellness/Chillout Days
- Blended work arrangements with hybrid WFH flexibility
- 2 Weeks extra leave - Purchase Leave

  • Client Services Officer

    1 week ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    **About us** The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts. The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community...

  • Client Services Administrator

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Exciting Government Opportunity **Your new company** A Government agency committed to supported vulnerable members of The Australian Community **Your new role** is a client services role processing claims **What you'll need to succeed** - Experience in a fast-paced environment - Customer service and administration experience - Must be a tech-savvy...

  • Client Services Officer X 2, Funds in Court

    1 day ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    About the role The Client Services Officer (CSO) is a member of the Client Services Team and is accountable for services arising from day-to-day dealings with persons under ‘legal disability' including their carers, and in particular their requests to access their funds in Court. The position must balance and negotiate such requests and expectations with...

  • Client Service Officer

    2 weeks ago

    Melbourne City Centre, Australia IPA Personnel Services Full time

    Our client is a well-established National based organisation that offers EAP services to a variety of different organisations. Having over 450 staff Nationwide this business is not only growing with employees but also increasing with well know national clients! The successful applicant will have a passion for providing superior customer service and a...

  • Client Service Officer

    1 day ago

    Melbourne City Centre, Australia Davidson Group Services Full time

    **Seeking a new challenging role with the Australian Federal Government?** Davidson are excited to be recruiting multiple Client Service Officers (APS3) opportunities commencing ASAP. With strong partnerships across Public Sector, we can match you with the most exclusive opportunities. These roles will be based in stunning modern offices located in the...

  • Client Services Administrator

    3 days ago

    Melbourne, Australia Charterhouse Full time

    **Client Services Administrator**: - **Boutique Financial Services Firm**: - **$75 + super + Bonus**: - **Supportive and growing culture** **About the Company** A great opportunity for an experienced Client Services Administrator who is looking to take the next step. Overseeing the day to day administration operations and supporting the administration...

  • Client Services Administrator

    3 weeks ago

    Melbourne, Victoria, Australia WTP | Wasply Talent Partnership Full time

    Base pay range A$75,000.00/yr - A$90,000.00/yr Our client is a well-established consulting firm that partners with SMEs to deliver strategic insight, management accounting, tax and accounting compliance services and data/analytics software; providing practical advice that drives real outcomes. With strong tech systems, a high-performing team and a...

  • Client Services Administrator

    3 weeks ago

    Melbourne, Victoria, Australia WTP | Wasply Talent Partnership Full time

    Base pay rangeA$75,000.00/yr - A$90,000.00/yrOur client is a well-established consulting firm that partners with SMEs to deliver strategic insight, management accounting, tax and accounting compliance services and data/analytics software; providing practical advice that drives real outcomes.With strong tech systems, a high-performing team and a well-known...

  • Administrative Officer

    1 week ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    **About Us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...

  • Client Services Administrator

    7 days ago

    Melbourne, Victoria, Australia The Andersen Partnership Full time $60,000 - $90,000 per year

    Client Services Administrator | Professional Services | MelbourneJoin a reputable professional practice firm that genuinely values its people and recognises the contribution each team member makes to the firm's ongoing success.This is a collaborative environment offering clear career progression and long-term growth opportunities.About the RoleIn this role,...