Training and Change Consultant

Training and Change Consultant

Salary between £28,000 - £35,000

Do you have the skills or the passion to learn how to build exciting new content and knowledge solutions for people? Do you enjoy designing, delivering and coordinating training as well as driving improvement for customers? If so, we may have the perfect opportunity for you

We are currently recruiting for a Training and Change Consultant to identifying any additional areas for improvement, making recommendations, and driving implementation. Putting our customers at the heart of everything we do, simplifying their journey, and continually reviewing processes to ensure we exceed expectations.

work in partnership with our brokers, provide solutions for improvement, design and deliver training. Accountable for

A bit about the job:
This is a fantastic opportunity, if you’re seeking a varied and challenging role to enhance your skills, you will work in a fast paced and ever-changing business environment.

As one of the Training and Change Consultant, you will be responsible for supporting all customer facing people and their leaders across Partnerships and Broker Operations (250+ individuals). This will be through, delivering business change, improvements, and ensuring we are operationally ready for all business transformations, equipping them with the capability, knowledge, and confidence to deliver the best possible outcomes for our customers and coaching individuals to understand our underwriting strategy and awarding an appropriate licence.

Skills and experience we’re looking for:
- Able to work as part of a team from home and the office as required- Good communication skills - with the ability to influence and negotiate with senior stakeholders- Strong change and training experience - coding language to produce content in Html, JavaScript, CSS is desirable- Good Project Management and business improvement skills- A good knowledge of General Insurance (GI) customer demand - desirable

What you’ll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.- Salary between £28,000 - £35,000 (depending on location, skills, experience, and qualifications)- Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva’s- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme- Brilliantly supportive policies including parental and carer’s leave- Flexible benefits to suit you, including sustainability options such as cycle to work- Make a difference, be part of our- Aviva Communities
- and use your 3 paid volunteering days to help others

We take your wellbeing seriously with lots of support and tools
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Aviva is for everyone:
We’re inclusive and

welcome everyone

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

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