Medical Secretary/receptionist

2 weeks ago

North Adelaide, Australia David Tan Full time

Location: North Adelaide, South Australia
Position: Medical Secretary (onsite)
Commencement: 14 April 2025
Hours: 3-4 days a week (0830am to 1630pm)
Software: Xestro

We are offering an exciting opportunity for an enthusiastic and experienced Medical Secretary to join our single-surgeon practice based in North Adelaide. Successful applicant will be rewarded with a supportive and dynamic work environment, in addition to a competitive remuneration package. Further training can be provided as required.

Key Responsibilities
- Welcoming patients to the practice, ensuring a positive patient experience
- Addressing patient enquiries and concerns with compassion and professionalism
- Delivering exceptional customer service at all times
- Scheduling patient appointments and surgical booking lists efficiently
- Electronic filing of medical records and results
- Liaising with private hospitals, anaesthetists, and surgical assistants
- Processing payments using eftpos, settlement and cash handling
- Follow up on patient pre-surgical payments
- Maintaining accurate records of all financial transactions and patient accounts
- Maintaining privacy and confidentiality of medical files and office records at all times
- Perform ad-hoc administrative duties for the doctor as required

Desired Attributes
- Prior experience and understanding in theatre bookings, surgical quoting and billing
- Courteous and professional demeanour with compassionate approach to patient care
- Strong work ethic, punctuality, reliable and trustworthy
- Ability to multitask and to learn quickly, ability to perform well in a busy environment
- Pride yourself on attention to details
- Ability to work within a team environment and independently
- Strong communication skills and excellent organisational skills
- Pleasant and professional - in person, over the phone and written
- Dynamic and empathetic personality, friendly and approachable
- Experience in medical records software is desired but not essential
- Familiarity with Medicare benefits scheme and health fund billing
- Proficiency in Microsoft Office and general computer literacy

**Job Type**: Part-time

Pay: $30.00 - $35.00 per hour

Expected hours: 24 - 32 per week

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Application Deadline: 31/03/2025
Expected Start Date: 14/04/2025

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