People Officer

**Req. Id**:9603

**Date**:30 Apr 2025

**Location**:Brisbane, QLD, AU, 4000

**Company**:Queensland Rail

**You’ll connect Queensland. We’ll connect you to an amazing career.**

Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For over 150 years, we've been instrumental in linking people and places, and now we invite you to contribute to our proud legacy and shape a brighter, sustainable future.

**Your Opportunity**

Queensland Rail is looking for an experienced People Officer (HR Officer) to join our People team based at our Brisbane CBD office. In this role you will be responsible for advising, supporting and resolving intermediate HR queries while performing key administration and data maintenance tasks associated with the employee lifecycle including new employee onboarding, transfers and benefits.

**In this role you will**:

- Provide advice, support, education and coaching to all employees on best practice Human Resource Management (HRM) in accordance to relevant policies, Enterprise Agreements and legislation
- Maintain a strong customer focus by identifying and escalating complex enquiries as appropriate and ensuring prompt responses to customer enquiries and effective resolution of matters.
- Manage and maintain accurate enquiry records, ensuring timely data capture into SuccessFactors, SAP HR, ServiceNow and Trim
- Identify and contribute ideas and suggestions for continuous improvement

**What We’re Looking For**

We are looking for a highly organised and motivated individual who is adaptable, has a high attention to detail and who enjoys a fast-paced environment. You will have outstanding stakeholder engagement skills with the ability to work independently or collaboratively with the wider team.

As well as:

- High level of customer service, interpersonal and communication skills with an ability to influence and drive outcomes
- Sound level of skill in the provision of specialist advice and support on people matters such as employment law, Enterprise Agreements and legislation
- Ability to collaborate and work within a multidisciplinary, agile environment to achieve business outcomes
- Experience with SuccessFactors, Service Now and SAP or similar is highly desirable

**Remuneration & Employment Type**

This is a **full-time, fixed-term** position based in Brisbane CBD, **concluding on 7th August 2026**. The role offers a starting** base salary of $101,493 plus 12.75% superannuation**, along with hybrid work options to support a healthy balance between professional and personal commitments.

**Benefits that Count**

All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best, including:

- Balance your work and personal life with flexible working options
- Enjoy free travel to work and discounted rail travel
- QRI Lifestyle offers members access to over 2,000 exclusive discounts and services
- Prioritise your physical, emotional and financial wellbeing with our range of free services
- You and your family can get fit and have fun with access to over 380 gyms and pools with our Fitness Passport
- Eligible employees can receive up to 100% reimbursement for professional membership fees
- Shape your rewarding career with clear pathways, innovative projects and opportunities for growth and leadership.

**Your Journey Matters. Make It with Us.**

**IMPORTANT INFORMATION FOR CURRENT QUEENSLAND RAIL EMPLOYEES**:
**Supporting a Diverse Workforce**
- Queensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve.
We are inclusive, collaborative, respectful, and value our differences. We are 1TEAM, where everyone belongs.