Client Services Administrator

2 weeks ago

Brunswick, Australia PDC Services Full time

**Location: Brunswick**

**About Us**:
PDC Services is a leading NDIS provider committed to delivering exceptional services to our clients. We specialize in making a positive impact on the lives of individuals through compassionate and personalized care. As we continue to grow, we are seeking a dynamic and detail-oriented individual to join our team as a Client Services Administrator.

As a Client Services Administrator at PDC Services, you will play a crucial role in ensuring the smooth and efficient operation of our client services department. In addition to managing client inquiries, your responsibilities will include collecting staff and client reports, filing and archiving daily support notes, and handling general office duties such as greeting visitors and sitting at reception.

**Key Responsibilities**:

- Collect and organize staff and client reports, filing and archiving daily support notes.
- Coordinate and schedule client appointments, ensuring optimal utilization of resources.
- Maintain accurate and up-to-date client records in our system.
- Collaborate with internal teams to address client needs and resolve any issues.
- Provide exceptional customer service, building positive relationships with clients and their families.
- Undertake general office duties, including greeting visitors and sitting at reception.

**Qualifications**:

- Previous experience in client services or administration is preferred.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficient in using office software and client management systems.
- Ability to work effectively in a fast-paced and dynamic environment.

**Benefits**:

- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Supportive and collaborative work environment.

**How to Apply**:
If you are a dedicated and detail-oriented professional looking to contribute to the success of a growing NDIS provider, we invite you to apply..

Join PDC Services and be part of a team that values excellence in client services
Job Types: Full-time, Part-time, Permanent

**Salary**: $55,676.34 - $70,424.54 per year

Expected hours: 38 per week

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Bonus
- Performance bonus

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Brunswick, VIC 3056 (required)

Ability to Relocate:

- Brunswick, VIC 3056: Relocate before starting work (required)

Work Location: In person

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