Portfolio Analyst

18 hours ago


Sydney, Australia NSW Government -Department of Customer Service Full time

**Portfolio Analyst**

**Grade 7/8, Ongoing**

**About The role**

Don’t miss this opportunity to work within the Portfolio Management and Assurance team in Corporate Services ICT, working on a portfolio that includes over 200 projects valued at over $500 million. Help us transform the way NSW Government agencies interact with our customers

**Your key accountabilities will include**:

- Establish, build, and maintain collaborative working relationships with executive stakeholders, through effective communication, negotiation, and issue management.
- Review business cases, prepare reports, presentations, and other forms of correspondence to ensure the provision of timely and professional portfolio communications.
- Provide advice and recommendations to customers and stakeholders on a range of portfolio issues and priorities to inform evidence-based decision making and support the achievement of sustainable portfolio outcomes.
- Support and coordinate the Portfolio pipeline of projects from idea to project funding. Ensure the Portfolio pipeline aligns to the strategic outcomes and make recommendations on pipeline prioritisation. Continually review the pipeline process to identify ways to improve the process.
- Maintain a strong understanding of the portfolio health, including trends, risks, and constraints, and contribute to the development and review of business processes and practices, to identify opportunities for improved performance and customer service outcomes
- Monitor, review and evaluate portfolio performance and effectiveness, and undertake analysis of relevant data on portfolio health to identify risks and issues, to meet reporting and governance requirements and enable improvements and enhancements to portfolio delivery.

**About you**

To be successful in this role you will have the following:

- Experience in a project portfolio, program, or project management team as a team member, who was responsible for governance, pipeline management, reporting and multiple ongoing project approvals.
- Able to manage multiple senior stakeholders and be able to pivot from one priority to another quickly and able to collaborate with a team to create ideas, build reports and deliver high quality outcomes within tight timeframes.
- Experience and knowledge of project and program delivery methods, including the implementation of technology solutions.
- Proven experience in managing multiple work assignments, prioritise workload and manage others to deliver their inputs to the final work output.
- Data reporting skills, able to analyse the data in Excel and other tools, find trends and make recommendations. Use this data analysis and findings to create advanced graphical PowerPoint presentations that are easy to interrupt. Experience in presenting data and presentation to senior stakeholders.
- Prior knowledge of government processes, governance and whole of NSW government project approval and delivery frameworks will be highly regarded but not essential.
- Knowledge in Agile practices such as Lean, SAFe, etc. will be highly regarded

**Benefits**

What’s in it for you? Here are just a few of the reasons why DCS is a great place to work:
Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
- Competitive salary range starting at $99,431 p.a + super, commensurate with experience plus access to salary packaging. Don’t forget 17.5% leave loading
- State of the art offices across NSW
- We celebrate diversity and embrace genuinely flexible working arrangements - talk to us about what flexibility could look like for you. This includes access to compressed working hours, working in a hybrid model or from home. We are all real people with real lives
- Excellent career development and learning development opportunities. We know that our people perform at their best when they feel valued and recognised.
- Access to exceptional health and wellbeing benefits (i.e., Fitness Passport and EAP)
- Incomparable leave benefits available - including Flex Leave and Paid Parental Leave

**About Us**

DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.

DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.?

Visit our Careers site to find out what it means to work for us.

If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you

**What we need from you**

A talen



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