Operations Manager

23 hours ago

South Windsor, Australia Edenhills Lawnswood Pet Cremation Full time

**Permanent full-time position**

**Monday to Friday, 8 am - 5 pm**

**Work phone and car allowance provided**

Forming part of the wider InvoCare brand, Patch & Purr is a leading provider of pet cremation services in Australia with a national footprint.

Through our dedicated and caring team, we offer dignified farewells for much loved family pets through our best-practice cremation services and pet crematoriums.

Due to ongoing growth, we are now seeking an empathetic and motivated Operations Manager to join our South Windsor team.

**About the role**
- Manage the Cremation and Keepsake Preparation Teams to ensure day-to-day workload is completed in a timely manner whilst maintaining a high level of customer service.
- Responsible for rostering, hiring, induction, training, performance reviews and performance management.
- Coordinate with all areas of the business including the Client Care Team, Relationship Managers and Drivers to investigate and resolve client complaints.
- Organise and maintain the crematorium, equipment, warehouse and grounds.
- Support the State Manager and liaise with interstate counterparts to ensure best practice nationally.
- Drive continuous improvement of operational systems, processes, and policies in support of the company’s service delivery standards.
- Deliver high level of OH&S standards and training.

**What you will need to succeed**
- Minimum of five years previous experience in management positions.
- Experience managing diverse teams and the ability to lead from the front and by example
- Inclusive leadership style with proven success in developing individuals to create empowered, high performing teams
- Willingness and ability to provide ‘hands-on’ support to team members
- The physical and emotional capability to handle deceased pets and work in a high temperature environment
- Strong IT skills, with an understanding of bar coding and MS Office Suite
- Strong commitment and experience with OH&S
- A solutions-focus, great at solving problems and working through any issues
- An understanding and technical appreciation of industrial equipment
- Proven ability to manage competing priorities, and make informed decisions under pressure

**What you will get in return**
- Our strong people-first culture
- On-site parking
- InvoCare Employee Share Plan
- Employee Assistance Plan and annual Flu vaccination
- InvoCare Group access to discounted funerals
- Birthday leave
- Lifestyle Rewards program

**Application process**

You will have the opportunity to further grow the Patch & Purr business and work with like-minded individuals who really make a difference to the lives of pet lovers.

  • Operations Manager

    2 weeks ago

    South Windsor, Australia Edenhills Lawnswood Pet Cremation Full time

    **Permanent full-time position** **Monday to Friday, 8 am - 5 pm** **Work phone and car allowance provided** Forming part of the wider InvoCare brand, Patch & Purr is a leading provider of pet cremation services in Australia with a national footprint. Through our dedicated and caring team, we offer dignified farewells for much loved family pets through...

  • Operations Manager

    2 weeks ago

    Windsor, Australia Commex Communications Full time

    **OPERATIONS MANAGER** Commex Communications is looking for an experienced and exceptional **Operations Manager** on a **full-time** basis to join our team at **Windsor, Brisbane**, reporting to the **General Manager**. **About Commex Communications** Commex Communications is a reputable company specialising in two-way radio communications and integrated...

  • Major Plant Operator

    6 days ago

    South Windsor, Australia Hawkesbury City Council Full time

    **Closing date**: 13/10/2024 11:59 PM AUS Eastern Standard Time**Location**: South Windsor, NSW**Department**: Resource Recovery**Employment type**: Casual- Be passionate. Be progressive. Hawkesbury City Council._ - ** Full Time and Casual positions available**: - ** On-Site Parking**: - ** Fitness Passport** Hawkesbury City Council is the largest local...

  • Senior Operations Manager

    2 days ago

    Windsor, Australia beBeeLeadership Full time $69,900 - $79,900

    Job OverviewThe role of Senior Operations Manager is a high-level leadership position that oversees the management of teams at multiple sites. The successful candidate will be responsible for delivering exceptional results aligned to our company values, mission, and strategic objectives.Ensuring all aspects of our Service Delivery Model are executed to a...

  • Ndis Plan Manager

    4 days ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). **Please note**: This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is...

  • Ndis Plan Manager

    2 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). **Please note**: This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is...

  • Club Manager

    4 days ago

    South Windsor, Australia PCYC NSW Full time

    **Club Manager - Hawkesbury** We are looking for a suitably qualified and experienced leisure venue manager to lead the team in delivering an exceptional member experience at this vital community facility. **About the Club** PCYC Hawkesbury is our newest and largest club, comprising six indoor courts, gymnastics, gym, multipurpose rooms, café and youth...

  • Experienced Ndis Plan Manager

    2 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is supported by an amazing...

  • Corporate General Manager

    2 weeks ago

    South Windsor, Australia Sparkut Pty Ltd Full time

    Corporate General Manager Required The business produces a range of decadent biscuits, sweets, cakes, and confectionery. With a long history in the industry, we are high quality, high performance organisation further expanding our presence and portfolio in the Australian market. We require a General Manager to oversee the daily operations of the entire...

  • State Manager Nsw

    5 days ago

    South Windsor, Australia Patch & Purr Full time

    **About The Organisation** Forming part of the wider InvoCare brand, we are the leading provider of pet cremation services in Australia with a national footprint. We proudly partner with both veterinarian practices and their clients to offer pet cremation services to grieving families with our expert teams guiding them every step of the way. Our service...