Operations Manager

4 days ago

South Windsor, Australia Edenhills Lawnswood Pet Cremation Full time

**Permanent full-time position**

**Monday to Friday, 8 am - 5 pm**

**Work phone and car allowance provided**

Forming part of the wider InvoCare brand, Patch & Purr is a leading provider of pet cremation services in Australia with a national footprint.

Through our dedicated and caring team, we offer dignified farewells for much loved family pets through our best-practice cremation services and pet crematoriums.

Due to ongoing growth, we are now seeking an empathetic and motivated Operations Manager to join our South Windsor team.

**About the role**
- Manage the Cremation and Keepsake Preparation Teams to ensure day-to-day workload is completed in a timely manner whilst maintaining a high level of customer service.
- Responsible for rostering, hiring, induction, training, performance reviews and performance management.
- Coordinate with all areas of the business including the Client Care Team, Relationship Managers and Drivers to investigate and resolve client complaints.
- Organise and maintain the crematorium, equipment, warehouse and grounds.
- Support the State Manager and liaise with interstate counterparts to ensure best practice nationally.
- Drive continuous improvement of operational systems, processes, and policies in support of the company’s service delivery standards.
- Deliver high level of OH&S standards and training.

**What you will need to succeed**
- Minimum of five years previous experience in management positions.
- Experience managing diverse teams and the ability to lead from the front and by example
- Inclusive leadership style with proven success in developing individuals to create empowered, high performing teams
- Willingness and ability to provide ‘hands-on’ support to team members
- The physical and emotional capability to handle deceased pets and work in a high temperature environment
- Strong IT skills, with an understanding of bar coding and MS Office Suite
- Strong commitment and experience with OH&S
- A solutions-focus, great at solving problems and working through any issues
- An understanding and technical appreciation of industrial equipment
- Proven ability to manage competing priorities, and make informed decisions under pressure

**What you will get in return**
- Our strong people-first culture
- On-site parking
- InvoCare Employee Share Plan
- Employee Assistance Plan and annual Flu vaccination
- InvoCare Group access to discounted funerals
- Birthday leave
- Lifestyle Rewards program

**Application process**

You will have the opportunity to further grow the Patch & Purr business and work with like-minded individuals who really make a difference to the lives of pet lovers.

  • Operations Manager

    2 weeks ago

    South Windsor, Australia Edenhills Lawnswood Pet Cremation Full time

    **Permanent full-time position** **Monday to Friday, 8 am - 5 pm** **Work phone and car allowance provided** Forming part of the wider InvoCare brand, Patch & Purr is a leading provider of pet cremation services in Australia with a national footprint. Through our dedicated and caring team, we offer dignified farewells for much loved family pets through...

  • Finance & Operations Manager

    2 weeks ago

    Windsor, New South Wales, Australia Carver Consultants Full time $90,000 - $120,000 per year

    Our client, a new business supplying educational resources to schools, is seeking a commercially minded Finance & Operations Manager to oversee finance, operations, and distribution. This is a rare opportunity to join a well-funded startup with experienced leadership at a critical growth stage.You'll be a trusted commercial partner across the...

  • Ndis Plan Manager

    2 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). **Please note**: This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is...

  • Crematorium Operator

    9 hours ago

    Rookwood, New South Wales, Australia Metropolitan Memorial Parks Land Manager Full time $60,000 - $80,000 per year

    About Us:Metropolitan Memorial Parks is a leading provider of memorial services in NSW and the Hunter Region. We are committed to delivering exceptional customer service and maintaining beautiful and peaceful memorial parks.About Us:Metropolitan Memorial Parks is a leading provider of memorial services in NSW and the Hunter Region. We are committed to...

  • Corporate General Manager

    2 weeks ago

    South Windsor, Australia Sparkut Pty Ltd Full time

    Corporate General Manager Required The business produces a range of decadent biscuits, sweets, cakes, and confectionery. With a long history in the industry, we are high quality, high performance organisation further expanding our presence and portfolio in the Australian market. We require a General Manager to oversee the daily operations of the entire...

  • State Manager Nsw

    1 week ago

    South Windsor, Australia Patch & Purr Full time

    **About The Organisation** Forming part of the wider InvoCare brand, we are the leading provider of pet cremation services in Australia with a national footprint. We proudly partner with both veterinarian practices and their clients to offer pet cremation services to grieving families with our expert teams guiding them every step of the way. Our service...

  • Asphalt Batch Plant Production Manager

    15 hours ago

    South Windsor, Australia Hawkesbury Eco Asphalt Full time

    Hawkesbury Eco Asphalt Pty Ltd is a Batch Asphalt Production Plant located in South Windsor NSW and is owned and operated by a successful family working within the Asphalt industry for over 40 years. The Asphalt Plant is strategically positioned to service the Blacktown, Penrith, Hawkesbury, Hills Shire Council areas and beyond. Hawkesbury Eco Asphalt are...

  • Sentence Management Operations

    1 week ago

    Windsor, Australia NSW Department of Communities and Justice Full time

    Division: Corrective Services NSW- Location: Windsor, NSW, AU, 2756 Matraville, NSW, AU, 2036 Silverwater, NSW, AU, 2128- Req ID: 70083**Sentence Management Operations - Clerk Grade 3/4 (2 positions)** **Various Locations** **Department of Communities & Justice** **Corrective Services NSW** **Location**: Silverwater Correctional Complex & Windsor/Long...

  • Bottle Shop Manager

    1 week ago

    South Windsor, Australia Bligh Park Hotel Full time

    Bligh Park Hotel is a cornerstone of the community, offering a wide range of services and an exceptional customer experience. Our bottle shop is an essential part of our business, providing customers with a diverse selection of beverages and outstanding service. **Position Overview**: We are seeking a motivated Bottle Shop Manager to lead our team and...

  • Operating Assistant

    2 days ago

    Windsor, Australia Nepean Blue Mountains Local Health District Full time

    **Employment Type**: Permanent Full Time or Part Time **Position Classification**: Ops Assistant - Others **Location**: Hawkesbury District Hospital **Remuneration**: $31.28 - $32.10 per hour **Hours Per Week**: up to 38 **Requisition ID**: REQ568221 **Application Close**:28/04/2025 - With _**_CORE_**_ Values of _**_C_**_ollaboration, _**_O_**_penness,...