Manager

Location: Melbourne | CBD

Job type: Full time / Until 31/01/2026

Organisation: Safer Care Victoria

**Salary**: $134,593 - $180,115

Occupation: Administration/Secretarial

Reference: VG/DH/SCV/1819554

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and wellbeing treatment or accelerating medical research. It’s all part of the way we partner with the community to help every individual lead a healthy life.

**About the role**:
Working as a senior leader in the Improvement Branch, the role has responsibility for development, management and oversight of results-oriented improvement initiatives focused on improving health outcomes by reducing preventable harm, admissions and unnecessary interventions for Victorians to achieve Safer Care Victoria's objectives.

The role will lead a team of improvement specialists, partnering with consumers and clinical/practice expertise to deliver these prioritised improvement initiatives, using evidence-based improvement and change methodologies. In managing the team and leading cross-functional work, the role is responsible for collaborating with the Improvement Branch leadership team to deliver a consistent and high-quality operating model to enable high-performing and thriving teams.

**About us**:
At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

**How you'll make a difference**:
**Suitable applicants will be able to demonstrate**:
Organisational Change and Development - Possesses expertise in the mindset and methods to support organisations to achieve a desired future state from its current state with mínimal disruption or negative impact to the organisation and how an organisation then achieves its purpose through its design, function, structure, and processes.

Organisational dynamics and Behaviour - Possesses expertise in how the health care organisation's people interact in groups to achieve outcomes and how the health care organisation can be made to work safely and more effectively.

Able to observe patterns of behaviour and surface the underlying processes and structures that drive those events and patterns including mental models, cultural norms, and organisational values.

Systems Thinking - Diagnoses trends, obstacles, and opportunities in the internal and external environment; understand the linkages between natural systems and communities to inform policy; conceptualises and defines the systems working within the organisation

Relationship Building - Establishes and maintains relationships with people at all levels; promotes harmony and consensus through diplomatic handling of disagreements; forges useful partnerships with people across business areas, functions, and organisations; builds trust through consistent actions, values, and communication; minimises surprises

Leadership - Builds a cohesive team with clarity around goals and accountabilities; obtains needed personnel, resources, and information for the team; supports individuals and the team, delegating responsibilities appropriately; brings together the best possible group to achieve objectives

Self - Management - Plans and prioritises work to ensure outcomes are achieved, resists the temptation to react immediately without taking time to think things through, uses strengths to contribute constructively and consciously manages the impact of own weaknesses, anticipates own reactions to situations and prepares accordingly

**Personal Qualities**

Emotional Intelligence - Possesses the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathise with others, overcome challenges and defuse conflict.

Integrity - Committed to the public interest; operates in a manner that is consistent with the organisation's code of conduct; inspires trust by treating all individuals fairly

Developing Others - Actively seeks to improve others' skills and talents by providing constructive feedback, coaching, and training opportunities; empowers others by investing them with the authority and latitude to accomplish tasks; appropriately delegates responsibilities to further the development of