Payment Assurance Officer

Are you a recent graduate or a junior professional with a passion for finance? Do you have experience or interest in areas like Financial Control, Risk Management, Treasury Operations, or Data Analytics? If so, we have an exciting opportunity for you

You’ll be at the forefront of ensuring the accuracy and efficiency of subcontractor payments. This role is perfect for those who thrive in a structured, detail-oriented environment. Here’s what you’ll be doing:

- **Managing Payment Assurance**:Oversee the entire subcontractor payment process, ensuring all payments are accurate and timely.
- **Exception Reporting**:Identify and report any payment exceptions, ensuring they are addressed promptly.
- **Auditing Payment Data**:Regularly audit payment data to ensure compliance with internal standards and regulations.
- **Investigating Discrepancies**:Dive deep into payment discrepancies, interpret the data, and find solutions to resolve any issues.
- **Resolving Disputes**:Manage and resolve any payment disputes, ensuring all parties are satisfied with the outcome.
- **Ensuring Compliance**:Make sure all payment processes comply with established standards and maintain meticulous records for audit purposes.
- **Collaborating with Stakeholders**:Work closely with Operations Site Supervisors & Managers, Finance teams, and Subcontractors to ensure smooth payment processes.

**About You**

You’re a detail-oriented finance professional with a knack for analysing data and spotting discrepancies. You excel in ensuring accuracy and efficiency, and your strong communication skills help you connect with stakeholders and handle disputes calmly. Whether working independently or in a team, you bring a proactive and enthusiastic attitude, always seeking ways to improve processes and drive better results.

**Qualifications & Experience**
- A Bachelor’s degree in Finance, Accounting, or a related field is essential.
- Experience or interest in Finance, Payroll, Dispute resolution, Financial Control, Risk Management, Treasury Operations, or Data Analytics.
- Proven experience in analysing, auditing, and reporting on financial data.
- Understanding in financial modelling and analytics.
- Active listening skills combined with a high level of curiosity to understand and address stakeholder needs effectively.
- Demonstrated ability to maintain high accuracy and precision in all tasks.
- Highly developed written and verbal communication skills, ensuring clear and effective interactions.
- A proactive and enthusiastic approach to work, with the ability to stay motivated and driven.
- Ability to work both independently and collaboratively within a team environment.

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**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.