Patient Options Liaison Officer

4 days ago

Sunshine Coast, Australia Queensland Government Full time

Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north.
The SCHHS is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.
**Key Responsibilities include**:
Identifying and discussing with privately insured patients the benefits of choosing to be admitted as a private patient. Arrange the completion and signing of the necessary Health Fund and Medicare claim forms. Liaise with clinical staff and admission staff to convey client's choice.
Liaise with patients and/or representatives of patients and their private health funds to ensure adequate insurance cover for individual services received and ensure smooth billing processes, providing ongoing support between the patient and the private health fund to attain resolution to any problems arising.
Take a leading role in identifying and developing opportunities for the generation of revenue and to investigate and formalise new revenue raising initiatives within the service in accordance with Queensland Health financial policies and procedures.
Why work for us?
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:

- A wellness program;
- Generous superannuation;
- Flexible work arrangements;
- Career training and development; and
- Salary packaging.

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