Administration Officer

6 days ago

Sunshine Coast, Australia Queensland Health Full time

Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north.
The SCHHS is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.
The Administration Officer provides high quality customer service to patients and staff across the Sunshine Coast Hospital and Health Service. The incumbent performs a range of administrative and operational activities to support the Patient Travel Subsidy Scheme within the Integrated Business Management team.
The Patient Travel Subsidy Scheme offers financial subsidy to approved applicants who are required to travel to other health facilities outside of the SCHHS where services cannot be provided.

**Key Responsibilities include**:

- Effectively communicate with customers and demonstrate understanding, empathy, patience, and a positive service focus.
- Understand Queensland Health's policy regarding the Patient Transfer Subsidy Scheme and the Hospital's duty of care obligations regarding patient transfers to negotiate and communicate policy decisions in a diverse cultural environment for clients with a wide range of acute and chronic health issues.

Why work for us?We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to: - A wellness program;
- Generous superannuation;
- Flexible work arrangements;
- Career training and development; and
- Salary packaging.

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