IT Service Desk

4 days ago

North Ryde, Australia Robert Half Full time

Leading specialised retailer requiring a Level 1-2 IT Service Desk Analyst to support their stores across ANZ, employing over 1500 staff

Join a large and well-known ASX listed retailer with stores across ANZ, employing over 1500 staff. Currently, they are recruiting for a Level 1-2 IT Service Desk Support Analyst to be a part of their team. This organisation prides themselves on the ability to retain employees by regular internal promotions, growth opportunities and salary reviews.

**THE ROLE**

***

The IT support analyst recruited will be providing level 1-2 support for their retail stores across ANZ, providing remote support for desktops, hardware, software, basic networking etc. This role will be the pathway for someone looking to develop within the infrastructure space.

The technologies which will be supported in this role are Active Directory, Outlook, Windows 7/8/10, Office365, ServiceNow ticketing system, networking knowledge (TCP/IP, WAN/LAN)
- A minimum 12 months experience in a similar Service Desk Analyst role
- Experience with Microsoft support (AD, Windows 7/8, Office, Outlook).
- Excellent customer service & communication skills
- Motivated and outgoing personality

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